Avaliações (30 354)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
10 de julho de 2024

"Via"
Fique muito satisfeito com a agilidade do retorno e principalmente com a clareza das explicações. Estás de parabéns e muito obrigado pela ajuda.

Loja Qualidade de Vida
Brasil
About 2 months usando a aplicação
Questão respondida por DSers 11 de julho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de junho de 2024

sao os melhoreno suporte nao tinha achado isso antes muito satisfeito

#jota fiuza

a atendente sandy foi top em me ajudar e explicar tudo com muita dedicaçao.

johnny musicc outlet
Brasil
3 months usando a aplicação
Questão respondida por DSers 26 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 de novembro de 2023

I would recommend DSers especially for their live chat. I got lost and frustrated because I want to send me orders out fast and on time. I didn't know how to change suppliers so I reached out to the live chat. I got "Isla" on the chat and I felt at ease. She knew exactly my issue and how to solve it fast. In very little time I was back to doing business to get my customer's their orders immediately! Thank you Isla!

Tyler's Dorm
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 29 de novembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de maio de 2024

Great and very fast Customer Service, especially from Isla

DENIMDUKE
Canadá
3 months usando a aplicação
Questão respondida por DSers 26 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de abril de 2024

I recently encountered several days of difficulty logging into my DSers account through Shopify. The login process kept experiencing glitches, and despite numerous attempts and emails, I was unable to access my account.

Fortunately, I was connected with Emma via chat support. Emma was incredibly efficient and promptly resolved the issue. My login problem was fixed immediately, and I appreciate the swift and professional service.

Boom Boom Whale
Austrália
5 months usando a aplicação
Questão respondida por DSers 23 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de junho de 2024

Best customer service ever, thank to Rfimp.

Vinvetzo
Estados Unidos
10 days usando a aplicação
Questão respondida por DSers 26 de junho de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de junho de 2024

Sherry was very very quick and understanding. Love it

Fish Matsyalaye
Portugal
26 days usando a aplicação
Questão respondida por DSers 17 de junho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de abril de 2024

Irene was so helpful, kind, considerate, patient and amazing! Why can't every customer service representative or customer associate be like this. How awesome sheis! She was helping me and it felt to be a long time. It was no worry for her. Thank you Irene!

BRDMillerLLC
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 de novembro de 2024

minhas dúvidas foram sanadas com muita paciência e perícia. Obrigado Olívia pelo atendimento objetivo e pela paciência

lojalookshopin
Brasil
Almost 5 years usando a aplicação
Questão respondida por DSers 21 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de janeiro de 2024

Easy to use and great customer service! Spoke with Selena on an issue I had with my store. She was able to find and fix the issue on her end within minutes. Fast and reliable,

BrassFig
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team