Avaliações (30 363)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
9 de dezembro de 2023

It is fantastic service and a fantastic product. The service is above and beyond expectations. I had the pleasure of being helped by Jully, and the service and attention to the customer (me) were simply amazing. Super satisfied and super happy from end to end.

Le LanVin
Estados Unidos
About 2 years usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de janeiro de 2024

Lucas was very helpful, nice , and patient with me. He was able to solve my problem. He shared some useful information, sending me links, screenshots of how i should proceed when i got stuck. He made sure my order was placed. My order needed mapping and i couldn't do it without his help.

Vivid Rose
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 de maio de 2024

I am new to the servuce and I needed help/ The team *Chrissy) helped me quickly aand ina professional manner

SHOPPARO
Grécia
4 months usando a aplicação
Questão respondida por DSers 20 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de maio de 2024

Ralla helped me solved my problems easily, great work

Garenci
Singapura
4 months usando a aplicação
Questão respondida por DSers 26 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de maio de 2024

Today I was helped by Irene about a product I couldn't find anymore, she's been on top of it!!

WonderKidz Shop
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 20 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14 de junho de 2024

Maria was helpful in trying to resolve my issue.

Eriena Vida
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 16 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de abril de 2024

When I needed help with an error in DSers, Lucy provided very prompt assistance in Messenger to help me with an error regarding shipping. She provide clear instructions on what to do and was very prompt and professional. Thank you.

Turpelamia
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 29 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Editado a 18 de maio de 2024

Rita from customer support is fantastic! He expertly handled my billing issue with great efficiency and professionalism. Rita's clear communication and helpful attitude made the process smooth and stress-free. If you have any billing concerns, I highly recommend reaching out to Rita. Thank you, Rita, for your outstanding assistance!

Asiaprod
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 18 de abril de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de abril de 2024

Aimee was truly helpful. I got support in a few minutes. Highly recommended!

Stellise
Reino Unido
Over 2 years usando a aplicação
Questão respondida por DSers 21 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de abril de 2024

Crissy was very helpful in helping me to navigate adding products to multiple stores!

Naughty Alice
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 21 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team