Avaliações (30 363)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de dezembro de 2023

Attendant Olivia helped me a lot to process and edit my very helpful orders, and calm to help me not lose my sale, I am very pleased with your help. She is an excellent professional !!!!

Combo1
Brasil
Over 2 years usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de julho de 2024

Sensacional. muito atencioso e prestativo..gratidão.. Rin é fantastico!

Assessoria do Corpo Store
Brasil
30 days usando a aplicação
Questão respondida por DSers 3 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de abril de 2024

Great customer service, they were prompt in getting back to me and helped me walk through my inquiry. I highly recommend!

L3 Supply Co.
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de julho de 2024

Very helpful.

luxury & gourmet
Estados Unidos
10 days usando a aplicação
Questão respondida por DSers 14 de julho de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de dezembro de 2023

I've recently had my first DSers purchase and they have been nothing but helpful with some of what might be the more basic questions. Sylvia was very responsive and provide great information to help me fish for next time.

KWB Lifestyle
Estados Unidos
9 months usando a aplicação
Questão respondida por DSers 7 de dezembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de abril de 2024

Exactly what I wanted from the app, makes life easier.
Customer service 5/5 as well, really appreciate it!

Solmetique
Israel
About 1 month usando a aplicação
Questão respondida por DSers 24 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de abril de 2024

Adele was absolutely FANTASTIC!! She was so patient with me - i asked so many questions and she took the time answer all of my questions in a way that I(zero experience) would understand. I cannot thank her enough for her assistance this morning. She saved me a lot of stress and just when i was on the brink of throwing in the towel she made me feel like I can do this despite knowing very little. Thank you Adele for your support and your excellent customer service

Growingbub
Austrália
3 months usando a aplicação
Questão respondida por DSers 7 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de maio de 2024

Aimee was amazing. My issue was explained and I hope the suggested fix works in the future. The service is impeccable!

Holdifi
Canadá
5 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de dezembro de 2023

Olivia from Customer Service was prompt to reply and helped me solve my problem within minutes! Kind, patient and clear. Loved the use of screenshots as it helped me to run through the solution quickly.

Petal & Soul
Austrália
8 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de abril de 2024

Big thank you to Isak he was fast to fix my problem a seconde. everything its perfect now, GOOD JOB Isak

Hitech House
França
About 2 months usando a aplicação
Questão respondida por DSers 27 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team