Avaliações (27 487)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de agosto de 2023

The DSERS app is great and so intuitive. I'm on the free plan at the moment but will definitely upgrade when increasing sales.

The customer support team are the best I have come across - always happy to help, very quick to look at queries. I haven't contacted them about an issue yet, all just me learning the system and they are lovely. Especially Arwen who was very helpful, quick to look at my questions and gives a thorough response.

Thanks DSERS team!

The Office Hacks Hub
Reino Unido
6 months usando a aplicação
Questão respondida por DSers 31 de agosto de 2023

Hi,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

28 de novembro de 2023

I was having issues fufilling a failed order but Lucia was a great help who guided me through the issue and I was able to fufill the failed order. My experience with Lucia was great and she helped me through the problem with a fast response time and I am happy. I am gratefull to receive her help as without it I would have been struggling to fufill a failed order myself.

Cool House Hacks
Nova Zelândia
About 1 year usando a aplicação
Questão respondida por DSers 30 de novembro de 2023

"Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team " "Hi there!
Thanks for sharing your experience of DSers.
We’re really glad you enjoyed our service.We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Feel free to get back soon whenever you feel you need us.
Cheers!Happy dropshipping with DSers!

DSers Team "

22 de fevereiro de 2024

Thanks Isla! Fantastic and fast service from the customer service

Inner Peace Sanctum
Canadá
4 months usando a aplicação
Questão respondida por DSers 25 de fevereiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de março de 2024

Falei com o atentende Wendy da DSers que foi bastante atencioso e rapido

Ara
Portugal
About 1 month usando a aplicação
Questão respondida por DSers 31 de março de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de março de 2024

Very Nice and Kind Service!

Anime-Superstore.de
Alemanha
16 days usando a aplicação
Questão respondida por DSers 10 de março de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1 de abril de 2024

merci pour l'aide service rapide parfait.

BS-Boutique "Beauté&Santé"
França
6 months usando a aplicação
Questão respondida por DSers 2 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de janeiro de 2024

Alice was very professional and helped me find the solution of my problem.

Héritage des Croisés
França
8 months usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2 de fevereiro de 2024

Big shoutout to Lucia for helping me out and being patient throughout the whole process. Kudos to her – keep up the great work!

Minx
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 3 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

12 de setembro de 2023

Dsers has been the best dropshipping app ive ever used, if it wasnt for DSERS theres no way id be able to process the amount of orders im doing right now. Barely any problems with the platform, super reliable and customer service is really nice and on point. I worked with Cynthia and she was great. If you dont have DSERS and your aliexpress dropshipping get it right now bruh what are you doing

Pura Glow
Austrália
8 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 de maio de 2024

Excelente atencion, muy atentos y resolvieron mis dudas en muy poco tiempo, personas comprometidas y responsables, recomiendo al 100% este servicio.

Milos Shop 🐺
Espanha
4 months usando a aplicação
Questão respondida por DSers 9 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team