Avaliações (26 769)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
17 de novembro de 2023

I am writing to express my deepest appreciation for the outstanding customer support I received from one of your representatives, Isak.

In a world where exceptional service is becoming increasingly rare, Isak truly stood out. Her dedication to providing top-notch assistance was evident from the moment our interaction began. Not only did she address my concerns with utmost professionalism, but she also went above and beyond to ensure that I felt heard and supported throughout the entire process.

Isak's patience and attentiveness were remarkable. She took the time to thoroughly understand my issue, providing clear explanations and guidance at every step. It was evident that she is not only knowledgeable about your products and services but also genuinely cares about the satisfaction of your customers.

Her friendly demeanor and positive attitude made the entire experience more pleasant, turning what could have been a stressful situation into a seamless resolution. Isak's commitment to excellence in customer service has undoubtedly left a lasting impression on me.

Please convey my sincere gratitude to Isak for her exceptional support. She is a true asset to your team and exemplifies the kind of service that builds strong customer loyalty. I am now an even more satisfied customer, thanks to Isak's efforts.

Thank you once again for the outstanding service, and please extend my appreciation to Isak.

Omegazella
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 19 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de janeiro de 2024

Such a good service ! I had a great experience with Sandy. I had a problem and Sandy just solved it in like 3min. I Highly recommend

Rosebeary
França
20 days usando a aplicação
Questão respondida por DSers 22 de janeiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de julho de 2024

Tuve una atención con Aimee en Dsers y me atendio excelente, resolvio mis dudas y me ayudo mucho.

CAPAFE
México
3 days usando a aplicação
Questão respondida por DSers 14 de julho de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de outubro de 2023

I had a fantastic experience with Lucas. I was having trouble with a link on the platform and Lucas went above and beyond to assist me. He patiently guided me through the process and even provided screenshots to make sure I understood the steps. His dedication to helping me was truly exceptional. Thanks to Lucas, my issue was resolved quickly and efficiently. I highly appreciate his expertise and outstanding customer service. I would gladly reach out to Lucas for any future assistance.

Your Nomadic Nook
Suécia
12 months usando a aplicação
Questão respondida por DSers 22 de outubro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28 de julho de 2023

I was helped this evening by *bruna* and she was wonderful. Super fast service. he included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
he also sent me a clear list of instructions on how to place my future orders from shopify to dsers.

Flika
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 31 de julho de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de janeiro de 2024

Thanks Raphael. He was a huge help!

Wzrd Golf
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 23 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de abril de 2024

Danke für die schnelle hilfe!!

smartytech.de
Alemanha
About 2 months usando a aplicação
Questão respondida por DSers 21 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de janeiro de 2024

Vivan is friendly, patient and fast working. Excellent customer service!

Naya Bloom
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 de agosto de 2023

I have been using dsers for a few months now, and I am very happy with it. It makes importing products from AliExpress so easy and fast. I can edit product details, prices, variants, and images in bulk. I can also sync my orders and track my shipments with just a few clicks.

The best part is the customer service. They are very responsive and helpful. They always answer my questions and solve my issues quickly. I especially want to thank Eden, who helped me with a problem I had with my shipping settings. He was very patient and professional, and he fixed the problem in no time.

I highly recommend this app to anyone who wants to dropship from AliExpress. It will save you a lot of time and hassle. Thank you dsers team for creating such a wonderful app!

YUMA
Alemanha
8 months usando a aplicação
Questão respondida por DSers 23 de agosto de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de abril de 2024

Tiver problemas e a Ralla me auxiliou e deu tudo certo, app de fácil utilização.

Beleza Feminina
Brasil
About 13 hours usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team