Avaliações (26 796)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
8 de setembro de 2023

I had some trouble with a product and contact customer service. I got the most patient, understanding and knowlegable person. Her name was Emma. She was awesome, patient. and knows her stuff. She put my mind at ease. She gave me resouces so i can see what she expalining to me which helped alot. Just say that she made it all beter. Thank you Emma keep up the great work.

WoofRuff
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 11 de setembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de janeiro de 2024

very great support from alicia! fast and easy. i highly recommend dsers for sure!! very nice job, keep it up dear team!

Lumyleash
Suíça
About 2 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de janeiro de 2024

Wendy was fantastic, very informative and quick in responding. Thank You Wendy

EasyStreetKitchen
Reino Unido
7 months usando a aplicação
Questão respondida por DSers 28 de janeiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 de dezembro de 2023

I am definitely satisfied with your methods, thanks for everything and you are the best. Thank you for all your help Wendy.

Greetings from Amsterdam

BLOMO
Países Baixos
About 1 year usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de dezembro de 2023

Lennon helped me solve my issue very quickly. It’s good to know that this app offers a professional support for their customers.

Winklair
Chéquia
6 months usando a aplicação
Questão respondida por DSers 12 de dezembro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de fevereiro de 2024

App is good. A bit complex at a first sight, but they have amaizng support. Thanks Rin for help

Phoebe's Pet Shop
Reino Unido
6 days usando a aplicação
Questão respondida por DSers 4 de fevereiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de janeiro de 2024

very good service and am happy with how it works.

Bizarro
Estados Unidos
11 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de dezembro de 2023

Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.

77Gifted
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de agosto de 2023

Alice was very helpful in solving my problem. As someone who's new to the dropshipping, I was really struggling with my first order. Alice was very patient and walked me through every step. Her screenshots of what screen I needed to be on and how everything should look was the second best part of her helpfulness. Her patience throughout the entire process will forever be unmatched. I wish there were more Alices in the world. THANK YOU ALICE for everything. You rock!

Sugababy's This and That's
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 29 de agosto de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de janeiro de 2024

The Young Man that Helped Me Was Exceptional in navigating me perfectly.

The Katalog Store
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 25 de janeiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team