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DSers‑AliExpress Dropshipping , 20 551 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
22 de novembro de 2023

Lennon is kicking A$$ and taking names at dsers, 5 star service! This was my first time dealing with dsers service as ive just subscribed last week and let me just say Lennon has set the bar high as for what i expect when working with dsers in the future. I was so incredibly happy when Lennon jumped on the case promptly and effectively found the answers to all my issues. Thank You my friend for your help!

Chachski's
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 23 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 de outubro de 2023

Got great support and help from Olivia who made sure everything on my page regarding order/shipping and tracking works smoothly. Thanks again!

Skyddsfabriken Det moderna överskottsbolaget
Suécia
12 months usando a aplicação
Questão respondida por DSers 19 de outubro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de setembro de 2023

Serein was very patient and VERY fast replier. I got such good help from Serein. Serein did even send some images with step by step on how to fix my problem, included with some text under the images. This is what i call 5 star support! Thank you for fixing my issue Serein and keep this service up!

GlossGlamour
Suécia
4 months usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de dezembro de 2023

Great app for dropshipping. with very efficient assistance, always quick to help.
Always on top. Like Marshall, Nathalie and others.
Keep it up, well done

Univers d'Ange
Suíça
Over 1 year usando a aplicação
Questão respondida por DSers 7 de dezembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Editado a 29 de outubro de 2023

Cynthia helped me out a lot when needing to edit a size, she made it nice and easy for me by simply performing the action. The server is very quick and efficient, great help.

Big shoutout to Sally who helped out a lot, she made it easy for me again, always quick great service from Dsers. She stayed patient and guided me with ease.

FitnessLabClothing
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 22 de outubro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de outubro de 2023

I just want to say thanks to Neva at Dsers customer support. Very knowledgable and helpful and polite like always from Dsers. customer Service is always good will Dsers when I have any issues that I need help or Information with you can contact them via facebook messenger. I reply on the same convo every time any issues usually arise (usually my fault) and they surprisingly reply in minutes!

New Forest Pets
Reino Unido
6 months usando a aplicação
Questão respondida por DSers 16 de outubro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de outubro de 2023

Absolutely top-notch at DSERS. I save a lot of time. Whenever I have an issue, they respond immediately. No need to wait for two days; within 10 minutes, I'm chatting with someone online, and my problem is resolved. In short, I recommend it 100%. Big thanks to Cynthia for her help today .

AvEnLy
França
8 months usando a aplicação
Questão respondida por DSers 31 de outubro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de novembro de 2023

The app itself is not very intuitive when it comes to figuring out how to add products. For example some listings have too many skus and it took forever to figure out how to successfully add the products.
The customer service however is 5 + stars! Bruna from support was able to chat with me on Facebook messenger in real time and offer very thorough and helpful instructions that solved the road block I was facing.
Their customer service is top notch!

Fab Viral Findz- Pet Boutique
Canadá
4 months usando a aplicação
Questão respondida por DSers 20 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de dezembro de 2023

Very easy and smooth order process. I had an issue with my connected account on AliExpress and Ralla from Customer Support was super helpful and very quick in providing both the solution and suggestion on best practice. My problem was solved in no time and a really big stress just got off my back! Thanks Ralla!

Otinane Stores
Chipre
2 months usando a aplicação
Questão respondida por DSers 4 de dezembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de setembro de 2023

I was having issues with my store and Una was very helpful. They were quick to help and figure out the issue, and they were able to explain it in detail when I wasn't understanding. I appreciate their patience and I recommend, their customer service is very great!

galorase
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por DSers 25 de setembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team