Avaliações (30 329)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
22 de novembro de 2023

Lennon is kicking A$$ and taking names at dsers, 5 star service! This was my first time dealing with dsers service as ive just subscribed last week and let me just say Lennon has set the bar high as for what i expect when working with dsers in the future. I was so incredibly happy when Lennon jumped on the case promptly and effectively found the answers to all my issues. Thank You my friend for your help!

Chachski's
Estados Unidos
9 months usando a aplicação
Questão respondida por DSers 23 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de abril de 2024

Thanks to Chrissy's patience i resolved my problem very quickly. I have always been content with Dsers costumer service.

Swift Foot
Alemanha
9 months usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de julho de 2024

Fantastic

RIK
Maurícia
10 months usando a aplicação
Questão respondida por DSers 29 de julho de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de março de 2024

SUCH a helpful agent assisted me through an issue I was facing and was very kind and patient. I highly recommend. THANK YOU

WWA Athletics
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 31 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de janeiro de 2024

I had trouble syncing my first Shopify order to DSers, but Selena from the support team was able to help me get the order synced very quickly. Excellent customer service!!

Physique&Fashion
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de novembro de 2023

I've never had an excellent customer service experience! And I can't believe that I'm writing a review about it! Isla was truly helpful. And she stayed with me the whole time I was trying to troubleshoot my issue. Without her help, I wouldn't be able to fulfill my first orders! And also, I like the fact that there is an actual person on the other side, it's still unlike talking to bots! So definitely, I highly, highly recommend DSERS App!

Plesi
Alemanha
9 months usando a aplicação
Questão respondida por DSers 22 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 de junho de 2024

VERY HELPFUL AND EASY TO FOLLOW! I am so thankful for the help!! SUPERB!

My Store
Estados Unidos
26 days usando a aplicação
Questão respondida por DSers 23 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de março de 2024

Thank you Irene, you have helped resolve my issues, it did take some time but you stayed with me until it was successfully resolved. Many thanks Matt

Easy Reach Pro
Austrália
11 months usando a aplicação
Questão respondida por DSers 10 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de abril de 2024

Well that was just 2 easy, Raphael answered my questions and gave additional relevant information without having to ask. Great support. Thanks for making all of this easier.

Wyndrew
Austrália
About 1 month usando a aplicação
Questão respondida por DSers 15 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de março de 2024

"Vivian"

I had trouble understanding and troubleshooting a problem and Vivian was nothing but patient and understanding absolute pleasure to work with her. Would definitely recommend her again if I get in trouble thank you Vivian you were an absolute gem.

OZ NOVELTY CO
Austrália
9 months usando a aplicação
Questão respondida por DSers 14 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team