DSers‑AliExpress Dropshipping , 24 868 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
16 de julho de 2023

I was helped today by Bruna and she was wonderful. Super fast service. she included screen shots that showed me exactly what to do to fix my issue. Which was that I could not fulfill my order.
she also sent me a clear list of instructions on how to place my future orders from shopify to dsers.

SignDistinto
Emirados Árabes Unidos
3 months usando a aplicação
Questão respondida por DSers 19 de julho de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 de janeiro de 2024

Ganz toller und schneller Service von Neva! Vielen Dank für die schnelle Problemlösung.

Kaffee Barista ( 2023 - 254 )
Alemanha
2 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 de março de 2024

Merci à Irene qui a été patiente avec moi et a répondu à toutes mes questions. Au plaisir

RockyRoverClub
França
4 days usando a aplicação
Questão respondida por DSers 1 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de abril de 2024

Ich habe heute mit nette Isak gechattet und er hat mich sehr schön geholfen und für mich zeit genommen um meine Probleme zu lösen vielen Dank Isak und diese Welt braucht viel mehr wie Ihnen .. Helfen mit Herz!
Danke.

Mylove Mypet
Áustria
3 days usando a aplicação
Questão respondida por DSers 27 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de dezembro de 2023

Support is great

BRD Variedades
Brasil
9 months usando a aplicação
Questão respondida por DSers 12 de dezembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de setembro de 2023

I was helped by Alice, she was very helpful and fast, I'm new to this and at times we come across unexpected things... Thank you so much Alice.

scarfinnovations
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2023

Great app and great customer service. The app has all the features I needed. I had a problem with my supplier(Not because of the app) and I couldn't pay for the orders for a specific variant of my product. I contacted the support and got in touch with Eden, who found out that the supplier ran out of stock and that I had to find another one, and then map the different variants. Everything was done in a matter of seconds and in a very transparent way. I recommend them!

ZenAir Pro
Reino Unido
About 2 months usando a aplicação
Questão respondida por DSers 13 de setembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de dezembro de 2023

Estou satisfeita com o atendimento do Dsers. No que eu precisei sempre me ajudaram e foram atenciosos.

Katze Store
Portugal
23 days usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de dezembro de 2023

Thanks Wendy, she helped!

dicent
Canadá
4 months usando a aplicação
Questão respondida por DSers 4 de dezembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de agosto de 2023

I was setting up my shopify store and encountered a problem not knowing how to spilt the products and group different variants from different suppliers into one product. Seek help form Dsers and redirect me to FB Messenger. Agent Edan demonstrated his professionalism to help me to understand those configuration in a minute with step-by-step screenshot support. Thank you Edan for your help. You are my life-saver. ❤

Ideas from Julieta
Hong Kong, RAE da China
7 months usando a aplicação
Questão respondida por DSers 27 de agosto de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team