DSers‑AliExpress Dropshipping , 24 711 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
16 de outubro de 2023

I had a pretty woman that helped me fast with every question I asked her. So I will give a Five stars to her)

Pure Pristine
Bélgica
About 2 months usando a aplicação
Questão respondida por DSers 18 de outubro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de maio de 2023

Many thanks to Zoe, I have never had such friendly customer service, she has solved all my problems and has done this second times, it makes work a lot of fun. I'm really excited, dsers and zoe are just great, thank you very much

Vanny-Mode
Alemanha
8 months usando a aplicação
Questão respondida por DSers 5 de maio de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

13 de setembro de 2023

Sherry was a big help, I feel so much better that she was able to check it out. I have been so stressed that my customers weren't going to receive their items. Thank you Sherry.

Gigiz Express
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de agosto de 2023

I literally just started testing dropshipping products last week. First product bombed, no sales. Today I had 3 sales and was so lost as to why I couldn't get it fulfilled I almost just refunded them. I was having an issue that no youtube vids or google could help me solve over a few hours. I contacted DSers support and Isak was super cool! He looked at my account, found out what the problem was and in like 10 minutes he explained to me the whole process. I just now got the 3 customers products paid for via DSers. Thanks Isak! I almost refunded them! lol

San Lucia Shoppe
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 24 de agosto de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de setembro de 2023

Via was a fantastic help! they sorted out my issue easily and very fast with great communication skills :) I'm very happy with their service thanks again Via!

Timeless memories
Austrália
7 months usando a aplicação
Questão respondida por DSers 24 de setembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de outubro de 2023

I was having an issue with an order and Sherry helped me out and sorted for me . Very quick and reliable. Highly professional customer service

MultiMarket Emporium
Reino Unido
2 months usando a aplicação
Questão respondida por DSers 9 de outubro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de setembro de 2023

Awesome customer service, helped me as soon as I had an issue and got it sorted straight away. 5 Stars

Verity
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 26 de setembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 de julho de 2023

I am new to dropshipping and i cannot thank DSers enough for their amazing customer support. Today i worked with sylvia. Sylvia was able to help me make adjustments to the settings of my DSers account and how it links to my shopify. There was 0 wait for the customer support team to respond and Sylvia clearly communicated and helped me resolve the problems. Thank you

House and Goods
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 31 de julho de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de maio de 2023

I would really rate this 5 stars Sherry were really just a very good at this was just helping my work that it just got much easier, before I got help from this I almost got panic attack because I just have been focusing on how I do it and now. Sherry walked me thru everything I needed, Thank you!

Fashion Frenzy
Noruega
5 months usando a aplicação
Questão respondida por DSers 14 de maio de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de outubro de 2023

Una is outstanding! She's incredibly fast, cooperative, and provides top-notch support. DSers has been a game-changer for my dropshipping business, thanks to Una's exceptional service. Highly recommend!

Ets Pet
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 29 de outubro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team