Avaliações (30 337)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de agosto de 2024

servicio muy rapido...el agente isak ha sido extremadamente amable y eficiente, todo un profesional.

ArtCover
Espanha
About 1 month usando a aplicação
Questão respondida por DSers 13 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de setembro de 2024

Estou satisfeito, bom atendimento, suprindo todas as minhas necessidades.

Tal Variedades
Brasil
4 days usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de maio de 2024

Vivian Helped me within 5 mins with my issue! Best and Fastest service ever!

Polveto
Grécia
4 months usando a aplicação
Questão respondida por DSers 8 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de dezembro de 2023

I would like to say many thanks to your customer service staff Lucy. She is so nice and patient in assisting me. And most important, my problem has been well fixed by her help. Thanks again!

Rezolve's Shop
China
6 months usando a aplicação
Questão respondida por DSers 7 de dezembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 de março de 2024

I would definitely recommend DSers app. It is awesome for dropshipping. Also, DSers customer care is great! I chatted in just now with Irene, and she assisted with my issue really quick and resolved it!

This is the second time I have used their chat support, and both times, I was assisted promptly, courteously, and the customer service reps are very knowledgeable.

Thanks, Irene! :)

Baddie Hair
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 24 de março de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de agosto de 2024

Fui atendida por Holly, o atendimento foi rápido e assertivo. Todas as dúvidas forma esclarecidas e prontamente solucionadas.
Tudo perfeito

My Store
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31 de março de 2024

Great App and Sandy was a huge help with all my questions and had a great answer for every one of them Thanks so much , Art

House Of Maddog LLC
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 2 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de março de 2024

Exceptional Customer Service Experience with Adviser Lily!!!

I recently had the pleasure of interacting with Lily, and I am immensely impressed with the level of service she provided. From the moment our conversation began, Lily demonstrated exceptional patience, attentiveness, and professionalism in addressing my concerns.

Lily's dedication to solving my problem truly made my day, as she went above and beyond to ensure that I felt heard and supported throughout our interaction. Her expertise and willingness to assist were evident, and her friendly demeanor instantly put me at ease.

Thanks to Lily's guidance and assistance, my issue was resolved seamlessly and efficiently. Her commitment to customer satisfaction is truly commendable, and I greatly appreciate the positive impact she had on my experience.

I wholeheartedly recommend Lily to anyone seeking outstanding customer service. Her exemplary approach and valuable assistance are a testament to her dedication to ensuring customer happiness.

Thank you, Lily, for your exceptional support and for making my day brighter!

Five stars all the way - Lily is a star!!

vexico
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 11 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 de fevereiro de 2024

It's certanly the best app to Dropshipping ever. I had some doubts and I send a message on Facebook and about 5 minutes they answered me. Adele helped me with the sync Dsers > AliExpress. I really recomend this app and if you have any question you can open a live chat and talk with them.

Cancri
Brasil
7 months usando a aplicação
Questão respondida por DSers 25 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de dezembro de 2023

I recently had the pleasure of interacting with Alice from the customer service team, and I must say the experience was outstanding.

Alice went above and beyond to assist me in resolving a challenging issue I was facing. Her professionalism, patience, and dedication to ensuring customer satisfaction truly stood out. She not only listened attentively to my concerns but also provided clear and effective solutions.

What impressed me the most was Alice's commitment to ensuring that I felt valued as a customer. She took the time to explain the steps involved in resolving the issue and ensured that I was comfortable with the process. Her friendly and positive demeanor made the entire interaction a positive one, turning what could have been a frustrating experience into a seamless resolution.

Alice's exemplary customer service skills reflect well on the company she represents. I truly appreciate her efforts and the high standard of service she provided. In an era where exceptional customer service is a rarity, Alice sets a benchmark that others should strive to achieve.

Thank you, Alice, for your outstanding support and commitment to customer satisfaction. Your efforts have not gone unnoticed, and they have certainly left a lasting positive impression on me.

VibeMaster Pro Shrimp
Austrália
5 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team