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Nice and convenient app for dropshipping. What I like the most is the friendly customer service. Quick and to the point to solve any problem I have encountered. I'm very happy with this app overall :)
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I can say that I finally made my first sale! I wanted to make sure the fulfillment process went smoothly, and CYNTHIA was there to help me the entire way. All of my questions and concerns were addressed quickly with step-by-step instructions and helpful screenshots of what needed to be done what outstanding service and I look forward to this continued success. Thank you!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
First online store and was very overwhelmed setting up and especially getting my first order sorted for my very first customer.
Emma was really informative and gave me step by step with images to help me finalise my first customers order. She was very patient and gave me a much better understanding of the process. Definitely an asset to their team.
Thanks so much
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
estava perdindo e fui muito bem orientado pela funcionaria de voces, Alicia o nome.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I have been impressed with the chat help on the DSers sight. It is frustrating when problems arise ( such as Ali-Express constantly changing their SKUs). The chat representatives have always explained clearly how to fix the problems.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Dude - she went into my Dsers account and mapped out two different products on the one page. She showed me how to have 1 product for 1 variant option under the product, and then a different product for variant option 2 - all integrated on the same page. She was also very kind and wonderful to speak with
EDIT
isla - she also came in and helped me map my products again after my supplier changed the SKU's and made everything confusing for me. Problems all solved.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Merci à Adèle pour sa gentillesse surtout un dimanche en fin d'après-midi pour m'avoir aider à résoudre mon problème.
Merci Merci
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Lucy is the best. So clear in the instructions. Very fast at the response. 5 stars ⭐
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Thank you Olivia, you helped me greatly with my questions through live chat. It was easy and quick. Thank you so much
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I like the DSers‑AliExpress Dropshipping app. It's helpful, but more useful it's their support. Marshall helped me to figure out my problem. Thanks Marshall.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team