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I asked a question about the timing for new Orders to get processed. Staff member, Irene was VERY helpful and took the time to answer a couple of additional questions. The online website store business is tricky. I refuse to give up, although I've thought about it. CHEERS to Irene for the additional information provided. Don H.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am very new to DSers-AliExpress Dropshipping and today I received excellent help from I think it was Gracia from the DSers Support Team and they did an amazing job. I felt very support through the whole process and am so appreciate and grateful for it. I got done what i needed help with so thank you!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Wendy was great in assisting me with a problem i was having with multiple product listings that really needed to be variants within one product. She also suggested to get in touch with the supplier to create one link with multiple product variants, i hadn't even thought of that!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a small problem with one of my suppliers and the support department was very helpful. Everything is simple and clearly explained. I highly recommend this application as it saves us a lot of time.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
OMG Awesome app help us to deliver our order so fast we can do everything with the Help of Doers and Live chat is available for 24 hours everyday the best thing is we can chat with their agents directly and they help us solver our problem
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The service is very good and the customer service is professional, especially the agent Lucy
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandy at Dsers has been beyond helpful and patient with my requests. Sandy kept it short and informative and kew exactly the answers i was looking for. Once again thank you for your time, help and patience Sandy!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Very great and fantastic customer support. I had really big issue and I didn't know how to get out with that. Thanks again for great support today! You're absolutely killing it and I'm so glad that you helped me that much! The issue solving almost for half a day and you didn't stop until we got it right. Thanks!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Aimee from DSers team was very helpful response was fast
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Alicia was helping me perfect and took her time with me. want to give her more stars then 5
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team