DSers‑AliExpress Dropshipping

I am actually surprised with how quick painless and friendly DSers-AliExpress's support is. Holly who helped me was very patient, quick to reply so I wasn't left waiting, provided pictures and very user friendly details on how to solve my fulfillment issue. Simple and easy to understand. Thanks Holly!

Sherry did an amazing job helping me whenever I ran into issues! This app makes it very easy to find products and connect them to Shopify. I would recommend to anyone!

I would like to say the girl Sherry from customer service is extremely helpful and welcoming. I had some questions about how things get going and she made the process so easy for me.

I was having a really tough time trying to get an AliExpress order processed and didnt know why when I went to make the payment, I could not find it on my Ali account. I spoke to MARSHAL and he figured it out in no time. He is very knowledgeable and happy he was able to guide me in the right direction.
Thanks Marshal!

The whole experience is great ans simple. The support is always pretty fast and assertive. Very happy with the platform. Keep pushing!

Good app. Been using it every day for almost a year now. Support is very good and helpful. Although I do not like their new update, the app is great! Saves me a ton of time!

I asked one question I was stuck and Nephele helped me right away. He found the exact information I was looking for.

Thanks Nephele
Very efficient

I really enjoyed their service especially the attention given to me by Lucy one of the customer service who attended to me. Lucy is very straight forward and really explains really clear to me. I'd love to meet her again. Thanks Lucy!

Service was 5 star! You were extremely helpful and patient until the issue was resolved. Thank you so much

I had the pleasure of being assisted by Una, and I must say that the customer service provided was absolutely outstanding. The response time was impressively fast, and their assistance proved to be extremely valuable. Not only did they promptly address my issue, but they also went above and beyond by providing me with thorough instructions accompanied by detailed screenshots, which made it incredibly easy to understand how to resolve the problem.

The specific issue I encountered was related to an error in the fulfillment process of my orders, as I mistakenly placed an order out of sequence. However, Una efficiently cleared up the confusion and ensured that I fully grasped the correct steps moving forward.

One aspect that truly stood out was the clarity with which they presented instructions on how to handle future orders from Shopify to DSers. This proactive approach left me feeling confident and well-prepared for any future transactions.

In summary, my experience with Una's assistance and the customer service overall was nothing short of perfect. I highly recommend their services to anyone seeking reliable and prompt support. Kudos to Una and the team for their exceptional service!