Avaliações (26 491)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
2 de agosto de 2023

I'm enjoying this app, it has many of the products I am looking for. Also the support is awesome. Lily was a great help in sorting out an order whereby the Supplier had changed shipping details. She was really patient and stayed with me until the issue was resolved. Great customer support and satisfaction.

HER Plus Size by Ench
Nova Zelândia
About 1 year usando a aplicação
Questão respondida por DSers 4 de agosto de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

26 de agosto de 2023

I was setting up my shopify store and encountered a problem not knowing how to spilt the products and group different variants from different suppliers into one product. Seek help form Dsers and redirect me to FB Messenger. Agent Edan demonstrated his professionalism to help me to understand those configuration in a minute with step-by-step screenshot support. Thank you Edan for your help. You are my life-saver. ❤

Ideas from Julieta
Hong Kong, RAE da China
7 months usando a aplicação
Questão respondida por DSers 27 de agosto de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de outubro de 2023

I can say that I finally made my first sale! I wanted to make sure the fulfillment process went smoothly, and CYNTHIA was there to help me the entire way. All of my questions and concerns were addressed quickly with step-by-step instructions and helpful screenshots of what needed to be done what outstanding service and I look forward to this continued success. Thank you!

Nordic Nouv
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 15 de outubro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de novembro de 2023

Wendy was the best! She was so helpful and so kind with working through helping me with a mapping problem!

HyperSoft
México
Over 1 year usando a aplicação
Questão respondida por DSers 22 de novembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de novembro de 2023

Una truly stood out as the absolute best! Her assistance was not only invaluable but also accompanied by genuine kindness. Una's dedication and effort lifted a significant burden off my shoulders, and I couldn't be more grateful. I wholeheartedly recommend working with her—it's like having a stellar support system. If only I could give her 99 stars to express my immense appreciation!

Oh Meow Gosh
Austrália
6 months usando a aplicação
Questão respondida por DSers 12 de novembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de setembro de 2023

I chose this app for my store due to it being the biggest and having the most reviews.

It links to Shopify very well and is easy to navigate and makes order processing smooth.

The live chat through messenger has also been wonderful. I got lots of fast assistance and advice.

ZicKic
Vietname
3 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 de julho de 2023

Perfect Service, quick respond and for the Service i couldn´t imagine something better, helped me through the Proccess and the Customer Support was great... With Links and Images she helped me really out to finish my Order.. 10/10 would recommend

MAOCALIA - Zuhause ist es am schönsten!
Suíça
9 months usando a aplicação
Questão respondida por DSers 23 de julho de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de julho de 2023

Great customer service from ZOE! I needed help with the process and updating certain items on my store through their app and every question I had was answered with screenshots and arrows. Very helpful and truly makes me feel at ease moving forward with my online store that I will have quick support if I have any issues in the future. Thank you so much ZOE for all your help this morning! Greatly appreciate it!

AlyElla
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 11 de julho de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 de janeiro de 2024

Service client de qualité mention spécial à Krystal qui a su être disponible très rapidement, me guider et gérer mon problème tout le long et en français malgré toutes mes questions ! Encore merci, cela ce fait rare de nos jours d'avoir une personne disponible de suite pour nous aidez à tout heure et de plus qui est très sympathique.

Zephirya
França
3 months usando a aplicação
Questão respondida por DSers 24 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 de julho de 2023

The customer service agent Raphael who I spoke with helped me process my first order! He made it super simple and got the problem fixed in no time. Thank you for helping me so quickly and he did it on the 3rd of July! Do you know how difficult it is to get reliable help the day before the 4th? This guy gets two thumbs up, A+++ service! He deserves a raise too!

ChillinVonDylanCo
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 3 de julho de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team