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Jenny was extremely helpful in the messenger app. She fixed a mapping issue on a product that was out of stock and allowed me to complete my order for my client within minutes. I am overjoyed. THank you!! DSERS- Hayley From Shop Sultry
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I really had a great experience with Marshall! Marshall really took the time to help me and figure out my problem and worked with me until I got the problem fixed. Marshall was there from the beginning to the end to make sure I was satisfied and I am very satisfied. 5 stars for Marshall!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very helpful and nice people and react fast to the messages
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Alicia's help has been amazing! She was very patient and efficient with our problem. She solved all our doubts with kindness and in a clear way.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I would highly recommend using this app and supplier. I ran into an issue and contacted Sandy from DSers. She was amazing and helped me remap my products “, as I had 3 orders but I accidentally deleted the mapping so I couldn’t order the products. She remapped and explained everything to me. I’ve now ordered the products and they are on there way!!! Thank you Sandy!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of using DSers Services, and my experience has been nothing short of excellent. The app proved to be a powerful tool for efficient work, and I'm genuinely impressed with its user-friendly interface.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I am writing this review because I am impressed by the quality of service, the time and dedication that Lily has dedicated to answering my questions to get the best out of the DSers app. She managed to do many things that I didn't know. Thank you very much Lily!!! you're the best!!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
DSerS support is great. Lucy was the best help I could get, very patient and kind. She gave me exactly the support I needed. Thanks to Lucy, my problem was quickly resolved. I can really recommend the support. Thank you, Lucy.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Rita was very helpful with an issue i had, walked me through and resolved the problem very efficiently, thank you
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Many thanks for the great help and support with my huge problem which could be solved with your help. can only give 5 stars although your help should be at least 10!!!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team