Avaliações (26 491)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de novembro de 2023

Wendy helped me a lot and especially fast. This is how I imagine good customer service.

Lebosa
Alemanha
9 months usando a aplicação
Questão respondida por DSers 30 de novembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de julho de 2023

I asked a question about the timing for new Orders to get processed. Staff member, Irene was VERY helpful and took the time to answer a couple of additional questions. The online website store business is tricky. I refuse to give up, although I've thought about it. CHEERS to Irene for the additional information provided. Don H.

ourinspirationalfitness
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 6 de julho de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2023

I asked one question I was stuck and Nephele helped me right away. He found the exact information I was looking for.

Thanks Nephele
Very efficient

Cuisine Utile
Canadá
9 months usando a aplicação
Questão respondida por DSers 15 de novembro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

7 de novembro de 2023

Zoe has helped me a couple times when I've had mapping issues with orders. She is quick, polite, and totally competent to deal with any of my issues. I love working with her and know when she signs on all my issues will be taken care of quickly.

crazycritterstore
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 9 de novembro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de janeiro de 2024

helpful, clear and quick service.

Vitala
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de novembro de 2023

Lucia was so helpful and quick to respond. I can't thank her enough and I will look forward to dealing with her in the future. Thanks again Lucia!!

Life Accessory Hub
Reino Unido
4 months usando a aplicação
Questão respondida por DSers 26 de novembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de janeiro de 2024

The customer support was very helpful. Her name was Irene was amazing!

shopntelis
Chipre
24 days usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de julho de 2023

OMG Awesome app help us to deliver our order so fast we can do everything with the Help of Doers and Live chat is available for 24 hours everyday the best thing is we can chat with their agents directly and they help us solver our problem

Maya Oasis
Estados Unidos
11 months usando a aplicação
Questão respondida por DSers 31 de julho de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de dezembro de 2023

I was having a problem with the Dsers application, and Sherry helped me solve it. Thanks Sherry!

NKTech
Brasil
3 months usando a aplicação
Questão respondida por DSers 19 de dezembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de setembro de 2023

Needed some help today with re-linking my AliExpress account, and Arwen from support was so nice and efficient in solving this issue. She patiently walked me through all the steps and even helped me re-align my unsynched orders in a matter of minutes. Support that goes above and beyond!! Even tho DSers can sometimes be buggy, it leaves me with great trust in their amazing support team. Thank you so much, Arwen!

lunaticmoon
Alemanha
Over 1 year usando a aplicação
Questão respondida por DSers 18 de setembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team