Avaliações (29 803)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
9 de maio de 2024

Great service - helped with the issue fast!

Charmaine's Store
Austrália
About 1 month usando a aplicação
Questão respondida por DSers 10 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de dezembro de 2023

Marshall He is very nice and helped me very quickly with the problem. The perfect employee in the perfect place. I wish there were more people like that. Thanks again for your help

Galaxyshop
Polónia
3 months usando a aplicação
Questão respondida por DSers 20 de dezembro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de janeiro de 2024

I was struggling to fix an issue with mapping some products. I spent the time and effort checking tutorials, but nothing helped. Enters Eden, D'sers' support agent. In a couple of minutes, all the products were fixed! Fast reply, fast understanding of the issue, fast fix! I couldn't be more satisfied and I feel glad and more confident in using D'sers services knowing how good the customer support is.

Misticalize
Brasil
4 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Editado a 25 de abril de 2024

On the positive side DSers support if far more efficient then Shopify and DSers support team is very friendly and helpful. Honest feedback I spent way to much time editing description of products that advertised other business and lured customers from my "onlineshopau.com" and I was not happy about this at all as I spent many long nights working hard on my business and i dont think this is fair at all. Another issue is I also needed to adjust so many different settings to get a desired outcome. e.g shipping rate, product pricing - It should be very simple we all would like honest wholesale pricing so we can offer better deals to our customers when in actual fact we are being charged more the the products actually advertised for a the suppliers website. Again DSers support team is maybe one of the best I have experienced in a long time. If they sorted out all these small but major issues they would be hard to beat.

Online Shop au
Austrália
3 months usando a aplicação
17 de maio de 2024

Jenny was so cool

SUNGLASSVERSE
Bulgária
4 months usando a aplicação
Questão respondida por DSers 20 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Editado a 10 de março de 2024

Excellent app and amazing service, i was with an assistant by the name of Chrissy and the assistant was professional, to the point and knew what they were talking about

Plus Sandy was amazing.

Home Decor
Reino Unido
9 months usando a aplicação
Questão respondida por DSers 8 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de julho de 2024

Atendimento sensacional da atendente "Tiffany", resolveu meu problema em poucos minutos e prestou total ajuda !! Ótimo Suporte !!

Armadara
Brasil
9 months usando a aplicação
Questão respondida por DSers 7 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de janeiro de 2024

Sherry was fantastic and so informative! I got my first order and didn't understand the payment from shopify to Aliexpress. Sherry helped me understand and find it so that my customer would be satisfied with their order. Thank you so much Sherry! You're the best!

KotaBby
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 22 de janeiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de fevereiro de 2024

I contacted Dsers support with a problem, and the experience and response was so amazing, thank you Vivian you help me a lot

SelectPink
Brasil
About 1 year usando a aplicação
Questão respondida por DSers 20 de fevereiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de maio de 2024

I appreciate Vivian today for her patience and follow-ups on my issue.

The Gate Way Administrative Services
África do Sul
24 days usando a aplicação
Questão respondida por DSers 20 de maio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team