DSers‑AliExpress Dropshipping , 24 846 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de janeiro de 2024

Eu tinha uma duvida no envio dos pedidos. e Fui bem atendida pela Jully. Obrigada pela atenção. Duvida esclarecida.

Lobo Shoppe
Brasil
About 1 month usando a aplicação
Questão respondida por DSers 28 de janeiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 de agosto de 2023

Great customer service and really fast help when needed. 5 Stars for the service! I was helped by Cynthia, everything could be solved. Thanks!

offtrails
Alemanha
6 months usando a aplicação
Questão respondida por DSers 21 de agosto de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Editado a 6 de fevereiro de 2024

Alice gave me the best assitence that i have ever got, extreamly paitent, and just know everything to the last point, i hope that every customer service will be like this, really the best one i have ever got, really impressive assitance, just wow.

AROMAFIDER
Israel
8 months usando a aplicação
Questão respondida por DSers 31 de julho de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de agosto de 2023

I usually don’t leave reviews. However, I was very pleased with Dser support team. I was having issue figuring out how to fulfill orders and get tracking . Frustrated I decided to reach out to Dser’s support team. They helped me VERY quickly and Was very thorough. Only took less than 15 mins to help and made they very easy to understand. I HIGHLY RECOMMEND!

Wellnessgearnow
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 7 de agosto de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de maio de 2023

I recently started using DSers and had the pleasure of working with Raphael. I must say, he did an amazing job assisting me with my queries. His attitude throughout the process was fantastic. Raphael's expertise and willingness to help made my experience with DSers incredibly positive!!!

IG Made Me Buy
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 29 de maio de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de setembro de 2023

Navigating the DSers app became a breeze with Krystal’s guidance! Her expertise, patience, and clear solutions turned a daunting task into a smooth and enlightening experience. Krystal went above and beyond to ensure all my queries were addressed, leaving me confident and appreciative of her exceptional support. A true gem in customer service – Krystal’s help was invaluable!

YOU ARE RICH
Itália
11 months usando a aplicação
Questão respondida por DSers 26 de setembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11 de agosto de 2023

DSers is great!! 24x7 support can rapidly fix any issue, Sandy helped me out with ease! Highly recommend it

Softest Slippers
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 13 de agosto de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de setembro de 2023

It took me about an hour trying to figure out what I did wrong. But Wendy helped me in less than a minute. Excellent service.

NovaTech Imports
México
4 months usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de setembro de 2023

I was facing some issues with importing products from dsers to my store and I contacted dsers support team where I was assisted by "Wendy" who was so good with his explanation. thanks

luivibe
Alemanha
5 months usando a aplicação
Questão respondida por DSers 19 de setembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de julho de 2023

I give Dsers and Lily a 5 star for their customer service. I am a new Shopify store and new to drop shipping. My very first order processing did not go smoothly and I hopped on a chat with Lily, she was able to walk me through the process and was very helpful. Thank you Lily you are a blessing!

SOULY BEANS GIFTS AND THINGS
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 17 de julho de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team