Avaliações (30 328)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
27 de novembro de 2023

I really like the great experience that I just had, a customer made an order but the order wasnt showing in Dsers when I chat with one of the agent she guided to the end to finally complete the client order I am so happy she release my stress

Cheapstuff2.com
Canadá
3 months usando a aplicação
Questão respondida por DSers 29 de novembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de janeiro de 2024

Adele's service was exceptional and tailor-made, fully deserving of those five stars. Her attentive listening and quick understanding of my needs made all the difference. With obvious expertise, she exceeded my expectations, providing creative and tailored solutions. Fluid communication and constant availability made the experience as efficient as it was pleasant. Adele excels in her field, combining attention to detail with a commitment to quality service. I highly recommend her services to anyone seeking an exceptional customer experience. Thank you, Adele, for your outstanding work!

TinyPrinter
Canadá
8 months usando a aplicação
Questão respondida por DSers 24 de janeiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de março de 2024

Great app with amazing support, Alicia was very knowledge and helped me with my issue super fast!

ELUVIOS.
Reino Unido
11 months usando a aplicação
Questão respondida por DSers 17 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de janeiro de 2024

This is thekitmaze store and i want to write about the customer service Sylvia from DSers support team. she really helped us with the website and assisting to solve a problem we face which is all fixed all because of her help so i want to thank her !!! shes awesome with a great customer assistance !!!

TheKitMaze
Austrália
6 months usando a aplicação
Questão respondida por DSers 30 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 de dezembro de 2023

Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.

77Gifted
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de dezembro de 2023

I was assisted by Alice from Support who, even with the language difficulty (I speak Portuguese), was patient, objective and guided me quickly and clearly. I thank the Support team especially Alice, I hope everyone is like her

Acheiweb
Brasil
About 1 year usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de fevereiro de 2024

I wanted to take a moment to express my sincere appreciation for the outstanding customer service I received from Sherry.

I recently encountered an issue with order processing, and Sherry promptly and efficiently assisted me in resolving the matter. Her dedication to ensuring customer satisfaction was evident in her clear communication, quick response times, and effective problem-solving skills.

Sherry's professionalism and commitment to resolving my concern have left a positive impression on me. I believe exceptional customer service deserves recognition, and Sherry has certainly exceeded my expectations.

Thank you for maintaining such a high standard of customer support at Dsers. I look forward to continued positive experiences with your team.

TinyTubbie
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 29 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23 de maio de 2024

Chrissy was very collaborative and helped me to identify the problem.

Sweettinybaby
Canadá
2 months usando a aplicação
Questão respondida por DSers 26 de maio de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de maio de 2024

Alice is great helping to sort out all hurdles I faced in a very clear and timely manner. She is professional.

Cozziliv
Hong Kong, RAE da China
29 days usando a aplicação
Questão respondida por DSers 13 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de março de 2024

I am delighted to share my positive experience with Aimee and DSers. Aimee provided exceptional service throughout, demonstrating a deep understanding of DSers and a genuine commitment to customer satisfaction.

From the moment I reached out for assistance, Aimee was attentive, responsive, and incredibly helpful. She guided me through the platform with ease, offering valuable insights and tips along the way to ensure I made the most of DSers' features.

Aimee's professionalism and expertise were truly impressive, making my experience with DSers seamless and enjoyable. I am grateful for her support and highly recommend Aimee to anyone seeking assistance with DSers.

Thank you, Aimee, for your outstanding service—I couldn't be more satisfied with the assistance you provided!

Eco Luxe Décor
Índia
2 months usando a aplicação
Questão respondida por DSers 19 de março de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team