Avaliações (25 802)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
5 de julho de 2023

Sylvia was such an amazing help she is the absolute best her customer service is top tier she solved my problems and also give me some advice on how to do stuff and teach me i would recommend her to anyone that is needing help very professional doing her job i cant thank her enough

BIPPU ANIME STORE
Austrália
4 months usando a aplicação
Questão respondida por DSers 6 de julho de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de julho de 2023

I was helped by Lucas today. He was able to quickly solve my issue and provide me with the information I needed! Great service by Dsers!

Vibezeal
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 27 de julho de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de agosto de 2023

He was great. He assists me with everything. I hope I can talk to him next time. He helped me by clarifying everything in the packaging and providing basically all the basic knowledge I need to know and where I can find it. Thank you, Arwen!

Grace Shop Studio
Filipinas
6 months usando a aplicação
Questão respondida por DSers 13 de agosto de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 de julho de 2023

Isak is the best support you could get. He solved the problem in less than 5 minutes and kindly explained further steps. Now everything is clear and im actually surprised thats everything is done automatically within DSers. Would recommend it 100%!

Yawny
Alemanha
4 months usando a aplicação
Questão respondida por DSers 16 de julho de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28 de junho de 2023

I have been using DSers as I have just started a Shopify account and Tracy from customer support has been extremely helpful and easy to talk to, to get me through my issues thank you very much highly recommend.

Kniights
Austrália
9 months usando a aplicação
Questão respondida por DSers 29 de junho de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de junho de 2023

Spoke with Lucy today through FB Messenger, she was so helpful. Very grateful for her help, she sent me pictures with instructions of what I needed to do and it really helped me understand. She stayed in the chat until I was done asking my questions and guided me through everything I needed.

LibraReign
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 29 de junho de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

9 de dezembro de 2023

Thanks to Lennon all my problems have been solved.

SunProved
Dinamarca
4 months usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

19 de novembro de 2023

The Best service They should be doing more live chat than 6 paragraphs of directions I love this!

SpaceBot
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 20 de novembro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de dezembro de 2023

Very good support, thank you

Loja Industrialismo
Brasil
5 months usando a aplicação
Questão respondida por DSers 12 de dezembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de setembro de 2023

all thanks for Irene from costumer service for helping me to solve my issue about how to set tracking orders just in few minutes, he was so patient and fast to Guide me to solve it, thank you DSers and Irene for helping me making my store better.

Atlantic Store
Alemanha
7 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team