Avaliações (29 851)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
12 de fevereiro de 2024

I had to reach out to customer service bc my acct had been disabled and i was trying to fulfill an order. I was on chat with Aimee, and let me tell you...she was amazing. She provided clear instructions on how to create a new acct and even provided pictures of the steps needed to 1) link my new acct to DSers and 2)relink the supplier to my product. She waited patiently as i worked through the process and made sure to confirm everything was working properly on their end once configured. She deserves 5 STARS!!!!! Thx Aimee

Make It Jazi
Estados Unidos
13 days usando a aplicação
Questão respondida por DSers 16 de fevereiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de fevereiro de 2024

I had trouble processing my first order and chatted with Sandy who was exceedingly helpful and walked me through the process of finding new suppliers. They added screenshots, links they recommended and were very thorough. Great first experience!

Islamabrace
Canadá
About 2 months usando a aplicação
Questão respondida por DSers 3 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de maio de 2024

Great service by Colleen! She was quick and got my problem resolved.

Thinking Like a VIRTUOUS Woman Shop
Estados Unidos
19 days usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 de abril de 2024

Myra is very helpful and provided me with very precise instructions, she deserves a 5 stars with no doubt

Sunrise-bz
Reino Unido
7 months usando a aplicação
Questão respondida por DSers 21 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

7 de dezembro de 2023

Lucia was so helpful and patient while I explained the issue I was having. She was able to send me pictures and guide me through all the settings until the issue resolved. Thank you Lucia, you're the best.

7 Figure Beauty
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de abril de 2024

Ralla,
it was great experience to have your support, as new store in this app, your timely and accurate answer was big support for. Five stars deserved are well deserved. :)

Ma boutique
Canadá
21 days usando a aplicação
Questão respondida por DSers 18 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de março de 2024

I had the best technical support service of my life, polite, very patient and very friendly, I really recommend it, thank you very much Olivia

Petshop.Agency
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 17 de março de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de dezembro de 2023

Lennon helped me solve my issue very quickly. It’s good to know that this app offers a professional support for their customers.

Winklair
Chéquia
6 months usando a aplicação
Questão respondida por DSers 12 de dezembro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de julho de 2024

suporte excelente e rápido da atendente Rita

Utyl
Brasil
About 1 year usando a aplicação
Questão respondida por DSers 4 de julho de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de janeiro de 2024

Many thanks for your fast and great support Krystal! I have rarely experienced such good support. Krystal sent me the right screenshots and instructions immediately and we were able to solve all problems and questions within 10 minutes. Simply amazing!

Essenvio
Alemanha
3 months usando a aplicação
Questão respondida por DSers 18 de janeiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team