DSers‑AliExpress Dropshipping , 24 602 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de outubro de 2023

Contacted the service department for help changing an address. Isak was very helpful and solved my issue immediately. Very satisfied with the service.

Twilight Collections
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 6 de outubro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

1 de outubro de 2023

Isla was very helpful in walking me through challenges with account linking, and patiently answering my questions as a new user to the service. I appreciated the detailed instructions, and to the point answers to my questions.

Remedy Zone
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de outubro de 2023

Alice truly helped me out today. I appreciate it.

Itrendity
Reino Unido
7 months usando a aplicação
Questão respondida por DSers 4 de outubro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de outubro de 2023

LUCY
LUCY
LUCY
IS THE BEST PERSON I HAVE EVER TALKED .♥️
HELPED ME SO MUCH WITH ALL MY PROBLEMS AND SOLVED THEM ALL .

Karacalife
Austrália
12 days usando a aplicação
Questão respondida por DSers 31 de outubro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de outubro de 2023

I recently had the pleasure of using [Serein Agent - in Dsers] and I must say, it exceeded my expectations in every way! From start to finish, the experience was top-notch.

Serein service was exceptional, responsive, friendly, and knowledgeable, making the entire process smooth and stress-free. She truly went above and beyond to address all my questions and concerns.

Aman
Israel
About 2 months usando a aplicação
Questão respondida por DSers 17 de outubro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de outubro de 2023

I had a pretty woman that helped me fast with every question I asked her. So I will give a Five stars to her)

Pure Pristine
Bélgica
About 2 months usando a aplicação
Questão respondida por DSers 18 de outubro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de setembro de 2023

Navigating the DSers app became a breeze with Krystal’s guidance! Her expertise, patience, and clear solutions turned a daunting task into a smooth and enlightening experience. Krystal went above and beyond to ensure all my queries were addressed, leaving me confident and appreciative of her exceptional support. A true gem in customer service – Krystal’s help was invaluable!

YOU ARE RICH
Itália
11 months usando a aplicação
Questão respondida por DSers 26 de setembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de outubro de 2023

I got my first order today for my store agothicuniverse.com & I could not figure out how to upgrade the shipping. I was freaking out but I went to the DSers Chat & Sylvia helped me! She was fast & was able to fix my problem so I could fulfill my order! I'm so happy now! I can't thank Sylvia enough. I first tried going through Ali Express chat but they just told me to cancel the order & didn't know how to fix the shipping but Sylvia sure did!! A++++++++++++++++++++ Kindest Regards, Luna

A Gothic Universe
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 23 de outubro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de novembro de 2023

I recently had the pleasure of receiving assistance from a remarkable individual named Ralla on the DSers platform, and I couldn't be more impressed with the level of support she provided. As someone who stumbled upon a rather perplexing issue while navigating the platform, I found myself in need of some guidance.

Ralla, with her extensive knowledge and expertise, not only addressed my concern promptly but also went above and beyond to ensure a comprehensive understanding of the solution. What struck me most was her unwavering patience and willingness to guide me through the process step by step.

Her dedication to helping users like myself navigate the intricacies of DSers is truly commendable. Ralla's clear communication and friendly demeanor made the entire experience much smoother than I anticipated. I felt not only supported but genuinely cared for throughout the interaction.

In a world where customer service can sometimes fall short, Ralla has exemplified what exceptional support looks like. Her commitment to ensuring a positive user experience has undoubtedly left a lasting impression on me. I am grateful for her assistance and the outstanding service she provides to DSers users. Ralla is undoubtedly an asset to the platform, and I'm confident that her contributions positively impact the community she serves. Thank you, Ralla, for your outstanding help and dedication!

NovaVibe
Israel
About 6 hours usando a aplicação
Questão respondida por DSers 29 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28 de setembro de 2023

DSers has been a game-changer for my AliExpress dropshipping business. Their platform is not only user-friendly but also incredibly efficient, streamlining the entire process. What sets them apart, however, is their exceptional support team. Whenever I've had questions or encountered issues, DSers' support has been there with quick, expert assistance.

They've not only earned my trust but also my loyalty as a satisfied user. If you're seeking to optimize your dropshipping journey on AliExpress, I highly recommend DSers – they genuinely care about your success and consistently go above and beyond to ensure it.

Sparkling Jewels Co.
Reino Unido
9 months usando a aplicação
Questão respondida por DSers 3 de outubro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team