Avaliações (30 397)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
31 de outubro de 2024

I had a really great service from Chloe, very friendly, quick and helpful. She can answer my questions and guide me on how to put it into action. Thank you very much.

Nallie
Brasil
15 days usando a aplicação
Questão respondida por DSers 3 de novembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de agosto de 2024

To be honest, this app has really great support. they were super patient with me even though I was taking forever haha.. Zoe is a great support assistant and she guided me on how to make a shipment, find the best suppliers and map the products. Now next time I will have way less trouble.
I really recommend this app for beginners who are starting to Dropship like me. It was frustrating at first because I didn't know anything but thankfully she helped me :) Thank you for your patience DSERS.

Everything on the Low
Estados Unidos
29 days usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 de setembro de 2024

Wendy was very professional kind and effective
Thanks again wendy .

Easy Deal Store
Estados Unidos
12 months usando a aplicação
Questão respondida por DSers 5 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 de outubro de 2024

Ris attended me, such a great job done! Straight to the point and problem solved.

My Store
Espanha
About 1 month usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de novembro de 2024

Exceptional customer service from Myra! She dedicated at least 30 minutes to patiently helping me resolve a shipping and sourcing issue. I've tried several drop shipping apps, but Dsers stands out as the best. Thank you so much, Myra!

Apuras
Reino Unido
About 1 month usando a aplicação
Questão respondida por DSers 21 de novembro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de setembro de 2024

I had the absolute pleasure of working with Jesse, and I cannot recommend her enough! Jesse was incredibly patient with me, taking the time to walk me through every step of the process. Her clear and thorough explanations made everything so easy to understand. I've never received such exceptional service before. Jesse went above and beyond to ensure I was comfortable and informed at every stage. Truly a top-notch experience ❤️

Fluffy Friends
Suíça
24 days usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2024

Aurora was very helpful and made my first experience with DSers customer service a joy. Very impressive!

Deleash LLC
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 17 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de novembro de 2024

Rin help me to fix my issue he was so kind and great customer service for Rin thank you

Thesnowberry
Reino Unido
About 1 month usando a aplicação
Questão respondida por DSers 12 de novembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 de agosto de 2024

Jacinta was very helpful when I couldn't access my app. She was very patient and professional as we together navigated through what I thought was a huge mess! She untangled it like the professional that she truly is.

Thank you Jacinta!!!

Lavender and Magic
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 28 de agosto de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de setembro de 2024

I am very satisfied with the fast and efficient customer service and especially thanks to Amy who really helped me with a problem that I was stuck on for a long time
Thanks Amy

LifEase
Israel
2 months usando a aplicação
Questão respondida por DSers 12 de setembro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team