Avaliações (26 179)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
26 de fevereiro de 2024

Efficacité et rapidité, merci Rapahaël !

Trendy Bootyk
França
5 months usando a aplicação
Questão respondida por DSers 27 de fevereiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de agosto de 2023

was having some troubles getting a order to go out and catalina got on there and got it all up and running properly for me. again thank you for all your help catalina

Brooks Cosmetics
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 15 de agosto de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de novembro de 2023

I screwed up badly mixing up accounts and orders and couldn't get the site to work correctly, got onto the help chat and spoke with "Marshall" who knew what the issue was and sorted the whole thing out easily, great service Marshall, and a great app once my mistakes were sorted out.
thanks again Marshall.

Wamach
Austrália
14 days usando a aplicação
Questão respondida por DSers 26 de novembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de novembro de 2023

Holly helped me alot with the setup of my store. Very fast customer service. Great app so far!

Asher
Países Baixos
5 months usando a aplicação
Questão respondida por DSers 13 de novembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22 de novembro de 2023

Thank you so much to Blanca for her great service in helping me navigate and answering all my questions about this wonderful app which I highly recommend.

Custom Picture Keychain
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 23 de novembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de janeiro de 2024

Excellent service.
J'ai eu une interrogation mais Isla a résolu mon problème en quelques minutes via messenger, merci beaucoup.

RosEternity
França
10 days usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de janeiro de 2024

OTIMO ATENDIMENTO, RESOLVEL O QUE EU PRECISAVA. ATENDENTE MYRA E 10

Minha loja
Brasil
3 months usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de março de 2024

Merci Vivian

Copet
França
29 days usando a aplicação
Questão respondida por DSers 14 de março de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de junho de 2023

I got helped today by Zoe. The problem was of a basic nature. I asked several people from other platform right before i talked to Zoe, and let me tell you - no one was able to help me like she did. Extremely detailed and clear explanation.

The Secret Slay
Bulgária
About 2 months usando a aplicação
Questão respondida por DSers 29 de junho de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

26 de novembro de 2023

Very good customer service, I had a fantastic experience with Alice that helped me a lot to solve my issues.

Diateck
Itália
3 months usando a aplicação
Questão respondida por DSers 27 de novembro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team