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From the moment I contacted customer support, Lily was fantastic. I had difficulty connecting my sold products to my supplier, because of some changes my supplier made. Lily was able to pin point and resolve the issue in a few minutes. Thank you!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sherry was super helpful and gotta be honest, quite joyful, making it a good experience. The service was fast, and even thought in advanced answering some questions I might of answered. Which did actually helped me. Incredible customer service
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I received help quickly from Isak at DSers. I received a detailed answer and was provided a resolution to my issue. Thanks for your help!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I was unable to log in to my account and after couple of minute contacting Dsers help line via messenger, I was assisted by Nephele, who was supper prompt in response and extremely insightful. Within a couple of minute, Nephele has found the blockage and helped me to log in to my account again. Thank you Nephele, you are the best!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Raphael on DSers customer service (Messenger live chat) was incredible.
10/10 sould recommend and will guaranteed be using again!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Very supportive team, I just talk with Blanca one of their team member. She is very smart she resolve my problem in 5 minutes
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
was attended by Wendy when i needed up help to push a product. she helped me out with the speed of lightning! i was really happy!. great customer service
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I was feeling really overwhelmed because I hadn't shipped any of my products to my customers. I had no clue how to handle it, and the stress was starting to get to me. But then, Cynthia came to the rescue! With her guidance, I managed to ship all my products to my customers in less than 30 minutes. I can't even express how grateful I am to her, especially since I lacked knowledge about dropshipping. Cynthia is absolutely amazing as a customer support assistant, and DSers' help line was a game-changer! I'm feeling so relieved and thrilled that everything worked out smoothly. Knowing that my customers will soon have their orders thanks to Cynthia's help feels incredible!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
This is a wonderful APP! I was really struggling with some processing and IRENE from their support team messaged and fixed my problem within 5 mins of me first messaging IRENE. IRENE was a huge help and a great relive to what i was trying to figure out.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Cynthia was very nice and helped out with a problem I had. Even though I went off track she kept it proffesional and offered the help I needed.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team