Avaliações (30 363)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
27 de abril de 2024

The customer service is amazing I messaged them and they replied in only a few seconds, Raphael was very nice and he helped me resolve my problem immediately.

BRYKD
Líbano
26 days usando a aplicação
Questão respondida por DSers 28 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de dezembro de 2023

Sally gave me the best service i never got - thanks!!

DoinGoods
Israel
Over 4 years usando a aplicação
Questão respondida por DSers 17 de dezembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25 de maio de 2024

Perfect, thank you Colleen

Monsacbanane.fr
França
3 months usando a aplicação
Questão respondida por DSers 26 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de abril de 2024

Support manager helped me a lot and very fast! They fixed my issue in couple of minutes. That's what I call a professional of their field!

Housyhub
Reino Unido
About 1 month usando a aplicação
Questão respondida por DSers 15 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de junho de 2024

Fui atendido muito rápido e resolveu meu problema! “Isak”

Shop Mundo Store
Brasil
About 2 months usando a aplicação
Questão respondida por DSers 16 de junho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de março de 2024

Just recently had a query from Dser customer support. The agent's name was Sandy. She was very quick and polite in her responses. May God Bless you

Appreciate the service!!!

My Store
Paquistão
5 months usando a aplicação
Questão respondida por DSers 4 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 de janeiro de 2024

I worked with Alicia and she was a life saver. Nothing was making sense and she took her time to give clear directions and help me set up the app.

Willow Bosk
Canadá
4 months usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de março de 2024

Sylvia was helpful and attentive. She stayed with me during the duration of my ticket, ensuring that my issue was resolved. Great service all around.

FrostBytz
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 3 de março de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de maio de 2024

Very good help from Sherry

Itemsamazed
Noruega
3 months usando a aplicação
Questão respondida por DSers 26 de maio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de janeiro de 2024

I want to thank Lucy for helping me solve my problem right away. Very good and very kind.

Mircomil
Itália
9 months usando a aplicação
Questão respondida por DSers 18 de janeiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team