Avaliações (26 520)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de dezembro de 2023

Dser has the best customer service support ever. They are knowledgable and prompt to responding.

Chris from customer was amazing and helpful.

Blisstech
Canadá
3 months usando a aplicação
Questão respondida por DSers 17 de dezembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de dezembro de 2023

L'assistance de Isak a été impéccable. Merci Isak! Guy Mokulu

Ligablo
Bélgica
3 months usando a aplicação
Questão respondida por DSers 17 de dezembro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 de dezembro de 2023

I had a problem I couldn't manage to fix on my own when it came to syncing or unsyncing some of my stores to Dsers, but Jenny from the support team helped me fix it in no time.
She was super comprehensive, nice, and helpful! She responded really fast and understood my problem, helping me fix it way faster than I expected!
She definitely deserves a raise!
The users's support is really good compared to other apps!

Aspirateur à Main
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 12 de dezembro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

6 de dezembro de 2023

Ho chattato con Cynthia, è stata molto disponibile e gentilissima.
In pochi minuti ha risolto il mio problema, grazie mille!!!

Headknead
Itália
6 months usando a aplicação
Questão respondida por DSers 7 de dezembro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de novembro de 2023

Ótimo suporte rápido e conclusivo

CheffHall
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 20 de novembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de janeiro de 2024

Highly recommend Tifny for her exceptional assistance! She went above and beyond to help me with my store issues. Her expertise and dedication made the process smooth and efficient. Thank you, Tifny, for your outstanding support!"

VelvetCelestia
Canadá
9 days usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de dezembro de 2023

A thousand thanks for the great help to the most sweet customer support "Jully". A truly pleasant and easy experience that solved the problem I've had all day in just 10 minutes. I wish I could give Jully more than 5 stars because my experience was so excellent!

Altira
Dinamarca
2 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 de dezembro de 2023

The ship was perfect when it came to support, she was excellent, she answered all my doubts, congratulations on the service

Lopes
Brasil
5 months usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

13 de dezembro de 2023

had a slight issue with my store and the advisor Jenny was supportive with resolving the issue. i am now confident that things will be working smoothly again. thank you!!

RelieveSleep
Reino Unido
4 months usando a aplicação
Questão respondida por DSers 14 de dezembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de janeiro de 2024

Friendly and efficient

Modern Home
Canadá
8 days usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team