Avaliações (30 368)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
18 de março de 2024

Foi ótima a minha experiência com dsers. A atenção da atendente Olivia foi bem maravilhosa. Me surpreendeu!!

Eloprodutos
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 20 de março de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de maio de 2024

They were very helpful over messenger chat. We were able to solve the issue and the person is very kind and does their best to help.

men-buy
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de maio de 2024

This platform is not intuitive and you need to have a certain ability to self-start to use it. Could definitely be more user friendly with improved english prompts. With that said, I contacted Support about an issue and Myra came to my rescue. She was very competent and was able to solve my problem with her through explanations.

Finley Holiday Stoneworks
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 10 de maio de 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

10 de abril de 2024

I had a quick question about the fulfilment and tracking and got an answer within 2 minutes from Isla. The platform can be a little overwhelming sometimes but their support team is A+ and so quick to help

McCullough Motorcycles
Nova Zelândia
8 months usando a aplicação
Questão respondida por DSers 14 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de março de 2021

A big thank you to emaily for solving my problems quickly, and for taking the time to answer me so kindly.

Certy
França
Almost 4 years usando a aplicação
Questão respondida por DSers 1 de março de 2021

Hi Certy,

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de julho de 2020

Best App for Ali dropshipping and perfect customer service!
Made my work way easier and if theres any problem, support is always there and blazing fast.

Naturschoen
Alemanha
Almost 4 years usando a aplicação
6 de junho de 2022

Best integration app between Shopify and Ali. And their service is excellent. I had a question and they helped me solve it in the chat in a few minutes.

PURALICE
Brasil
Almost 4 years usando a aplicação
Questão respondida por DSers 6 de junho de 2022

Hi,

We are thrilled to hear that you enjoy using DSers. Thank you so much for your review. We will continue to provide an excellent dropshipping experience to our users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de fevereiro de 2024

Very helpful.

One Paw Dog Company
Canadá
Over 2 years usando a aplicação
Questão respondida por DSers 22 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de abril de 2024

Sherry was so helpful! I only has a short question to ask, but she provided the best results and answers I could've ever asked for. Thank you Sherry!

BeautyProEx
Austrália
3 months usando a aplicação
Questão respondida por DSers 27 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de abril de 2024

Great work by Marry very helpful and supportive behaviour well done ……

Oz Supershop
Austrália
8 months usando a aplicação
Questão respondida por DSers 10 de abril de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team