Avaliações (28 880)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
18 de janeiro de 2024

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de fevereiro de 2024

Great experience with Sylvia she was very helpful and very patient with all my suggestions. Thank you very much

Timeless Tots
Reino Unido
Over 1 year usando a aplicação
Questão respondida por DSers 8 de fevereiro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de fevereiro de 2024

I reached out to support and Cynthia helped me to resolve my questions promptly. She was very helpful, polite, and professional. Thanks for all the help Cynthia!

BuyMyNeeds.com
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 3 de março de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de fevereiro de 2024

Irene helped me so much. As a newly registered customer, it was very difficult for me and I felt very uncomfortable having to ask so much. But she immediately took away this feeling, she was very helpful and took her time for me. Explained something to me twice, where necessary. You made my day, thank you Irene.

My Store
Países Baixos
About 1 month usando a aplicação
Questão respondida por DSers 8 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de janeiro de 2024

Great app with lots of features that others don't. I had a great customer service experience with Holly too. Very Helpful!!

Kūki Outdoors
Nova Zelândia
4 months usando a aplicação
Questão respondida por DSers 22 de janeiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de dezembro de 2023

Once again, thank you for your outstanding support. I cannot thank you enough for the relief you brought by successfully resolving the error message that was blocking me. Knowing that you were able to help me clear that hurdle was truly awesome and gave me peace of mind.

yasky-junction
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de fevereiro de 2024

this app is amazing! the support is amazing any time i have a problem they are super quick and always have a solution for me they are just perfect, and right now jenny just helped me out so fast she was amazing!

ElectronicWard
Estados Unidos
13 days usando a aplicação
Questão respondida por DSers 17 de fevereiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de outubro de 2023

I talked with Wendy and I'm satisfied with her service. She helped me within 2 minutes and I was able to continue working immediately. Only the best words!

Doja pet
Reino Unido
9 months usando a aplicação
Questão respondida por DSers 30 de outubro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de outubro de 2023

Raphael provided me with excellent customer service. They were very helpful and patient and solved my problem within minutes.

Spark House Haven
Reino Unido
7 months usando a aplicação
Questão respondida por DSers 29 de outubro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de fevereiro de 2024

Appreciate for great service and support from Sherry. Thank you Sherry!

CRYSTAL FULLHOUSE
Hong Kong, RAE da China
About 1 year usando a aplicação
Questão respondida por DSers 21 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team