Avaliações (29 799)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
29 de janeiro de 2024

I had an annoying problem, however, when I reached out to Chrissy she answered in seconds and gave me the solution instantly. I haven't experienced such exceptional customer service from anyone before. THANK YOU CHRISSY YOURE A LIFE SAVER

Endless Affections
Austrália
3 months usando a aplicação
Questão respondida por DSers 30 de janeiro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de fevereiro de 2024

This app makes everything 10x easier! Incredible integration with Shopify, and amazing 24/7 customer support. Aimee was very helpful with the help I needed. I highly recommend using this app.

Lurox
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 19 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de janeiro de 2024

Great app, may be a bit confusing at first, but customer service through live chat is great! Thank you Aimee!

minimalism
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 28 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de novembro de 2023

Dsers is amazing and really usefull app with the best support in the world - Sherry helped me with all my questions really fast and helped to solve my problems, not only with DSers. Huge thanks for your work <3

Smart Features
Polónia
6 months usando a aplicação
Questão respondida por DSers 7 de novembro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

9 de novembro de 2023

I was having a lot of difficulty with my store and Isla tremendously helped me overcome those issues. I appreciate the kind, helpful person they are and would definitely recommend them. I am extremely satisfied with the excellent customer service.

M&N Beauty Store
Trindade e Tobago
About 2 months usando a aplicação
Questão respondida por DSers 12 de novembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de dezembro de 2023

I worked with Irene who helped resolve my issue on the backend very quickly. Be sure to reach out to support if needed!

The TrioBall Maker
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 3 de dezembro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de março de 2024

I have some problems with payment in Ali, and Isak from dsers team helped me , sent me all steps via screenshots, great work, thank you

MiniMagic
França
5 months usando a aplicação
Questão respondida por DSers 10 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de janeiro de 2024

I spoke to Blanca today. I have to say that you have great employees. You were able to solve my problem 100%.
I had doubts before I wrote to her, but she solved all my problems.
I hope that I only write to her when I have problems

Parori
Alemanha
5 months usando a aplicação
Questão respondida por DSers 24 de janeiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Editado a 18 de outubro de 2024

The customer service from Lucia exceeded my expectations with their prompt responses and genuine willingness to assist. They went above and beyond to ensure my needs were met, making my experience highly satisfactory.

Moore Life Essentials
Estados Unidos
About 1 year usando a aplicação
Questão respondida por DSers 19 de fevereiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de fevereiro de 2024

Fantastic service, helped me a lot on how to solve many problems that would have taken me two days alone. I couldn't have had better service. Best customer service ever

My Store
Irlanda
3 months usando a aplicação
Questão respondida por DSers 16 de fevereiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team