Avaliações (28 889)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
31 de janeiro de 2024

I couldn’t do what I wanted so I contacted customer service. I came across Syvia and she solved my problem in seconds! Thanks again to Sylvia! The best after-sales service

Noxgalaxy
França
About 1 month usando a aplicação
Questão respondida por DSers 3 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11 de maio de 2024

Atendimento um dos melhores do Brasil top

Fabric ofertas
Brasil
21 days usando a aplicação
Questão respondida por DSers 12 de maio de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de fevereiro de 2024

Irene helped me so much. As a newly registered customer, it was very difficult for me and I felt very uncomfortable having to ask so much. But she immediately took away this feeling, she was very helpful and took her time for me. Explained something to me twice, where necessary. You made my day, thank you Irene.

My Store
Países Baixos
About 1 month usando a aplicação
Questão respondida por DSers 8 de fevereiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 de abril de 2024

great service and a great supplier app

VoxiaStore
Brasil
4 months usando a aplicação
Questão respondida por DSers 24 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de abril de 2024

thank you very much for the support.

Doctorcervix
Alemanha
8 days usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de março de 2024

I got a lot of help from Villanelle! So happy she helped me with a few easy steps.

I'm just learning about DSers-AliExpress, The hand-holding was very welcome, and helpful!

Heart Home Store
Estados Unidos
4 days usando a aplicação
Questão respondida por DSers 13 de março de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de fevereiro de 2024

I had a problem with the shipping set up,but it was solved fast by the staff Blanca. She was so kindly and helpful. I appreciate a lot.

Mama & Babies
Brasil
4 months usando a aplicação
Questão respondida por DSers 3 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 de janeiro de 2024

Great app with lots of features that others don't. I had a great customer service experience with Holly too. Very Helpful!!

Kūki Outdoors
Nova Zelândia
4 months usando a aplicação
Questão respondida por DSers 22 de janeiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 de janeiro de 2024

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de fevereiro de 2024

this app is amazing! the support is amazing any time i have a problem they are super quick and always have a solution for me they are just perfect, and right now jenny just helped me out so fast she was amazing!

ElectronicWard
Estados Unidos
13 days usando a aplicação
Questão respondida por DSers 17 de fevereiro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team