Avaliações (29 807)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
13 de novembro de 2023

I am so satisfied with their customer support. Especially thanks to Isla, she knows the system well and can solve my problems quickly, I believe for other customers too. 10/10 service. 120% recommended Dsers!

PlushPond
Malásia
9 months usando a aplicação
Questão respondida por DSers 14 de novembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de dezembro de 2023

I really like Dsers because it is simple to use and extremely precise in its assistance. I like everything about this app, especially the service, I had problems with refunds recently and thanks to Eden I was able to resolve them quickly and without any headaches. Thank you for your attention and support with customers always, big hug!

gshyperx
Brasil
About 1 month usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Editado a 21 de outubro de 2024

I was very well guided within what was possible. Excellent!very good service

VIBE HOUSES
Brasil
10 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

4 de novembro de 2023

Hi All,

Loved my support service experience with Serein from DSers. The problem was handled quite efficiently, and she was very polite. If you get her as your support agent you will be very happy with the service as I was. Thank you so much!

HairCareWares
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 5 de novembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de maio de 2024

Irene was wonderful! she helped me fix everything! Very helpful!

Biohakt
Estados Unidos
7 days usando a aplicação
Questão respondida por DSers 8 de maio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de março de 2024

I received excellent support from Isak. Thank you very much :)

We Petz
Brasil
7 months usando a aplicação
Questão respondida por DSers 31 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de março de 2024

The app functionality is a lifesaver for dropshipping and ecommerce. I had a question i wanted to check with support and Alice was able to help add clarification in a matter of minutes for me. Great app, great customer support!

Canine Couture
Canadá
4 months usando a aplicação
Questão respondida por DSers 20 de março de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de novembro de 2023

I had the ABSOLUTE BEST customer service Cynthia was kind patient and very Knowledgeable. She made me feel that I really have a shot at making my store work for me THANK YOU THANK YOU THANK YOU!!!

avacilar.com
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 23 de novembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de dezembro de 2023

My experience with DSers-AliExpress Dropshipping, with the help of Eden, went great! We resolved an issue with the suppliers that needed to be dealt with for me to send an order out to a customer. Eden's response to the situation was in a timely manner, and I appreciated the assistance for that. Hope to have more orders fulfilled with you guys along the way!

Ariel Lara, Reborn Illumina

Reborn Illumina
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de janeiro de 2024

Alice was very professional and helped me find the solution of my problem.

Héritage des Croisés
França
8 months usando a aplicação
Questão respondida por DSers 21 de janeiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team