Avaliações (28 723)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de julho de 2024

Isak from Dsers support was extremely helpful. He was very patient and attentive. Checking back frequently and had very fast response time. If I could give him 6 stars I would. Perfect service.

Essenciaa
Estados Unidos
5 months usando a aplicação
Questão respondida por DSers 25 de julho de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

Excellent support. Thanks, Isak for your help.

PAWER ON
Nova Zelândia
About 1 month usando a aplicação
Questão respondida por DSers 18 de setembro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de julho de 2024

Recebi um excelente suporte do JASON. muito bom!

Alfa Zaya
Brasil
6 months usando a aplicação
Questão respondida por DSers 21 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de agosto de 2024

Dsers provides outstanding service. They addressed my inquiries swiftly and resolved the challenges I was encountering at work. Chloe, in particular, was incredibly supportive and played a significant role in assisting me. This level of service definitely deserves a five-star rating. I am deeply thankful for their help.

Jasamy
Taiwan
About 2 months usando a aplicação
Questão respondida por DSers 26 de agosto de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de julho de 2024

Very responsive support team and always sends detailed answers, special thanks to Selena for handling my requests and giving me detailed answers for all my answers!

Baby Shake
Israel
6 months usando a aplicação
Questão respondida por DSers 21 de julho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de setembro de 2024

Just starting to do Dropshipping, Vivian from customer service helped a lot. She is so kind and professional. Answered to all my questions very quickly. Thank u so much!

Ms.Lit
Hong Kong, RAE da China
About 1 month usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 de agosto de 2024

Great app for DS. Helpful support by Maria. :)

Hundfynd
Suécia
3 months usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de agosto de 2024

Rita on the help messenger was very helpful and patient with me as I navigated through the download process. I'm new to all of this and she took the time to make sure I was doing things correctly and even sent me screenshots to ensure I was on the right page. Over the top effort! Thanks Rita!

Tailwaggers Pet Emporium
Canadá
About 2 months usando a aplicação
Questão respondida por DSers 25 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de julho de 2024

I received the service from Sia, in Dsers, which is great for simplifying the problem.

EVERGREEN LONDON
Reino Unido
4 months usando a aplicação
Questão respondida por DSers 29 de julho de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de julho de 2024

I had a question about refunds and how it works to cancel an order. Sia answered my question within a few minutes with great explanation. Thank you Sia!

Just Cats
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 29 de julho de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team