Avaliações (30 378)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de março de 2021

The support of DSers was sooooo quick ! Thanks a lot to Barrett who solved my issue in a few minutes ! Would definitely recommend

MangAzz Shop
Emirados Árabes Unidos
Over 2 years usando a aplicação
Questão respondida por DSers 3 de março de 2021

Hi MangAzz Shop,

We are glad to learn that your issue was fixed. Thank you for your review of our customer service team. They are always here for you to answer any of your questions. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de novembro de 2021

Bonjour, problème réglé rapidement, Super!! "Zark", je l'apprécie vraiment.
Merci beaucoup de la rapidité d'intervention.

yanideas™
Reunião
Over 2 years usando a aplicação
Questão respondida por DSers 2 de novembro de 2021

Hi yanideas™,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de dezembro de 2022

Support customer is very fast as beginner it was difficult to manage some stuff. Eden helped me so much !

Madame Léopard
Canadá
Over 2 years usando a aplicação
Questão respondida por DSers 18 de dezembro de 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 de outubro de 2021

Lena has been so helpful providing me with the information I need including detailed images, great app and service.

Bamiyan
França
Over 2 years usando a aplicação
Questão respondida por DSers 31 de outubro de 2021

Hi Bamiyan,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de fevereiro de 2024

I've had lovely customer support using DSers thus far especially from service agent Rin, for helping me set up my account and get products loaded into my DSers profile.

Many thanks for the positive customer experience from all of DSers customer support.

Mountain Village Merchandise
Canadá
Over 1 year usando a aplicação
Questão respondida por DSers 22 de fevereiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de maio de 2024

I Had the pleasure of being assisted by Aimee. She was so Awesome she Made it easier for me to understand how to operate the platform comfortably. big thumbs up for the patience i know i can be a little slow sometimes but she realy helped me big time thanks aimee..

Mixon's Clothing Co.
Estados Unidos
About 1 month usando a aplicação
Questão respondida por DSers 6 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Editado a 24 de maio de 2021

C'est la deuxième fois que je fais appel a l'aide de dsers et c'est également la deuxième fois que je suis impressionnée par ce support.
Cette fois ci j'ai eu un problème avec mon compte aliexpress lié a Dsers. Grace à l'aide précieuse de Catherine mon problème est réglé et je peux enfin lancer ma première pub.
Catherine est incroyablement réactive et efficace.
Pr tout dire j fais le chat par erreur car la plus part du temps y a personne derriere mais là un simple bonjour et hop on est pris en charge.
Merci bcp Dsers pour ce support professionnel.
Merci particulièrement Catherine. Grace à Dsers, j'avance sereinement dans mon projet en me concentrant sur l'essentiel!
Jessica est là à l'écoute et m'a tout de suite apportée l'aide dont j'avais besoin
merci bcp Jessica

joujoustore
França
Over 2 years usando a aplicação
Questão respondida por DSers 23 de maio de 2021

Hi joujoustore,

We really appreciate your review of our App and customer service. We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de abril de 2024

Quick, customer-focused, and solution-oriented, I recommend it 100x100 , todo muy rápido y sencillo .

LuxeBrush
Espanha
About 2 months usando a aplicação
Questão respondida por DSers 29 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de abril de 2024

Good service desk. Fast and good answer, it was a pleasure to work with Jenny, she solved my problem immediately, good reactivity and very polite. Thank you !

Creozon
Reunião
6 months usando a aplicação
Questão respondida por DSers 10 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 de maio de 2024

Support was quick and informative. Thank you Rin

Lace & Thornz
Estados Unidos
23 days usando a aplicação
Questão respondida por DSers 10 de maio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team