Avaliações (30 398)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
7 de fevereiro de 2024

My Dsers experience was very helpful. Neva helped me fix an inventory issue which enabled me to sell my products! Neva was very quick to reply and giving clear information to help me resolve the product.

thanks
From Dylan

Game Stop
Austrália
23 days usando a aplicação
Questão respondida por DSers 11 de fevereiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de maio de 2024

Great service - helped with the issue fast!

Charmaine's Store
Austrália
About 1 month usando a aplicação
Questão respondida por DSers 10 de maio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de junho de 2024

Rita was very helpful :)

Insatvik
Nova Zelândia
About 2 months usando a aplicação
Questão respondida por DSers 4 de junho de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 de dezembro de 2023

Customer support responds in minutes even with free plan. Thank you Vivian and Aimee!

ProofPet
Finlândia
8 months usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de dezembro de 2023

Good Platform with Outstanding Customer Support! My conversation with Alicia was prompt and helpful; she answered my questions politely. I definitely recommend it!

MaLy
Reino Unido
11 months usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de abril de 2024

I had the benefit of Sherry's fantastic assistance.

Her skills and knowledge were reassuring and helped successfully resolve my issue.

Really grateful for Sherry's assistance.

SENSI
Austrália
5 months usando a aplicação
Questão respondida por DSers 21 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 de janeiro de 2024

I appreciate Wendy's help in resolving a minor issue, keep up the good work!

Luxara
Malásia
10 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de fevereiro de 2024

support was very fast and helpful, thank you Lennon for helping me to solve me problem :-)

Aurelio24Shop
Suíça
About 1 year usando a aplicação
Questão respondida por DSers 16 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

4 de março de 2024

Great customer service. Sandy does not deserve a 5 star review but a 6 start review plus a golden star.

Luxoriom
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 5 de março de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Editado a 21 de janeiro de 2024

Supremerly good Customer service from Vivian and Wendy and all other colleagues. Shipping profile can't be synced to Shopify but we made a work around so other than that, it's a perfect app.

Raw Hoops - Beyond Every Shot
Finlândia
3 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team