Avaliações (30 008)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
19 de março de 2024

I was assisted by Vivian. Very helpful and responded to my questions quickly. Thank you.

SEND IT TRENDZ
Reino Unido
9 months usando a aplicação
Questão respondida por DSers 20 de março de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de fevereiro de 2024

Sandy take care of me step by step! many thanks for your patience and your help!
I was so frustrated to be obliged to cancel my first customer order!

Very Moi
França
About 2 months usando a aplicação
Questão respondida por DSers 27 de fevereiro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 de fevereiro de 2024

Jully was such a big help. very nice and understanding

AllYourStore
Estados Unidos
10 months usando a aplicação
Questão respondida por DSers 3 de março de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de abril de 2024

Great experience. Thank you for the support.

Eritrean Shop
Dinamarca
4 months usando a aplicação
Questão respondida por DSers 27 de abril de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de abril de 2024

really helpful, explaining the problem patiently.

Ninioo
Austrália
6 months usando a aplicação
Questão respondida por DSers 5 de maio de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de janeiro de 2024

Isla helped me solve my problems within 1 minute, perfect service. I can always count on DSERS. Big love

Destinea
Suécia
3 months usando a aplicação
Questão respondida por DSers 16 de janeiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de dezembro de 2023

Neva has been extremely helpful in relinking my aliexpress account this evening.
Took awhile but we got there. Thank you for your time and patience in solving the issues I had and dealing with all the questions I asked. I appreciate the support.

Stotico
Austrália
3 months usando a aplicação
Questão respondida por DSers 17 de dezembro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de dezembro de 2023

TIFFANY was amazing and fixed all my issues! I love how help is always available and responses are fast!

Found Ruins
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 19 de dezembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de fevereiro de 2024

My Dsers experience was very helpful. Neva helped me fix an inventory issue which enabled me to sell my products! Neva was very quick to reply and giving clear information to help me resolve the product.

thanks
From Dylan

Game Stop
Austrália
23 days usando a aplicação
Questão respondida por DSers 11 de fevereiro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de dezembro de 2023

I had a major problem in my order process but Marshall was quick to respond and resolve the issue I was having. Thank you for the amazing service, I look forward to continuing to work with Marshall and the DSers team! :D

SMCollaborative
Canadá
About 2 months usando a aplicação
Questão respondida por DSers 11 de dezembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team