Avaliações (26 030)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
13 de junho de 2024

I had great help from Selena, She was very patient with me, answering all my questions.

My Julie Shop
Estados Unidos
5 months usando a aplicação
24 de janeiro de 2024

Je suis extrêmement satisfait du service de Marshall qui répond immédiatement et s'engage à résoudre rapidement les problèmes. La réactivité exceptionnelle a grandement facilité la résolution de mes préoccupations. Sa engagement à fournir une assistance instantanée et à trouver des solutions efficaces est remarquable. Un service client de qualité qui offre une expérience client fluide et rassurante.

Bazar varié
França
2 months usando a aplicação
Questão respondida por DSers 28 de janeiro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de setembro de 2023

Serein, a customer service specialist, helped me a lot when I had trouble signing in. Very helpful and quick replies. I definitely recommend the live chat if you have any issues

intelliwrist
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 11 de setembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de novembro de 2023

Boa Noite, estou muito grato com o atendimento do ders, realmente eles deram muito suporte para mim, quem me atendeu foi o Raphael, e me ajudou á solucinar um problema que estava horas tentando solucionar, agradeço de verdade pelo atendimento

OceanDescontos
Brasil
5 months usando a aplicação
Questão respondida por DSers 22 de novembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 de julho de 2023

Thank you Lucas for the great customer experience and problem solving skills. Very friendly and professional.

Vice Neon
Bélgica
Over 1 year usando a aplicação
Questão respondida por DSers 9 de julho de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

25 de setembro de 2023

Excelente atendimento e suporte. Rapides e eficiência nos pedidos.
Fui muito bem atendido por "Sherry". Muito obrigado

Excellent service and support. Quick and efficient ordering.
I was very well attended to by "Sherry". Thank you very much

ESTAÇÃO LUNAR
Brasil
12 months usando a aplicação
Questão respondida por DSers 26 de setembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de outubro de 2023

Very Knowledgeable and helpful with all my needs, and trust me I'm needy when it comes to business. 10/10 Would recommend it 100 times over.

Zay & Duke
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 18 de outubro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 de outubro de 2023

I had a fantastic experience with Dsers' customer support, and Sandy, in particular, stood out for their exceptional assistance. Sandy was not only prompt in responding to my queries but also demonstrated a deep understanding of the platform's features. Their patience and willingness to walk me through any issues I encountered were greatly appreciated. Dsers' support team, led by Sandy, truly goes above and beyond to ensure a seamless user experience. I highly recommend Dsers for their outstanding customer support.

Shop EZ Canada
Canadá
About 2 months usando a aplicação
Questão respondida por DSers 18 de outubro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Editado a 2 de abril de 2024

J'ai été très surprise de la qualité du service d'aide Dser.
La personne qui a pris en charge on problème a été très patiente, professionnelle. Elle a su m'écouter, m'orienter sur mon problème que nous avons résolu ensemble.
A mentionner que le service d'aide est totalement gratuit et très contente d'avoir eu a traiter avec cette personne.
Merci beaucoup!!

La mode et Nous
França
About 1 year usando a aplicação
Questão respondida por DSers 3 de dezembro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de novembro de 2023

Perfect customer service. Fast and accurate response. Thanks to Sylvia for her help!

Mon Petit Zoo
França
5 months usando a aplicação
Questão respondida por DSers 20 de novembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team