Avaliações (30 363)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de outubro de 2024

I had a sync issue with my store and Chrissy was able to swiftly resolve the issue and explain what to look for in the future. Chrissy was a pleasure to work with. Great Customer Service!!!

Ubundancy
Estados Unidos
29 days usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de novembro de 2024

Great customer service. Zico was particularly helpful! Instant responses and logged into my system to fix an error for me.

Woofasa
Reino Unido
21 days usando a aplicação
Questão respondida por DSers 21 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de setembro de 2024

Blanca was the best today, she quickly respond to my problem. I'm still learning and she was very patient and caring.

Simple Mondo
Austrália
5 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de outubro de 2024

Esfania is amazing. She answered all my questions with patience and so much clarity. It is really helpful to have an English speaking support. I can understand the replies better. She made many screenshots and communicated clearly, and waited for me to ask as many questions as I needed. I'm grateful that in the same session, I don't have a different person answer me when I have different questions. She is cheerful and a joy to work with. I wish she can sit next to me every time I need help LOL.

Chimes Collection
Austrália
8 days usando a aplicação
Questão respondida por DSers 31 de outubro de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de outubro de 2024

very nice chat with Chrissy, he gave me a lot of time to explain and everything what he said was a very big help!! good to see ppls as him/ her witch really deserv more respect !! gz for have him/her a team

P&C Store
Roménia
29 days usando a aplicação
Questão respondida por DSers 15 de outubro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2024

I loved Olivia's help, she was very helpful and kind. Thank you

Aphrodisy
Brasil
8 months usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de agosto de 2024

I have been using this app for about a year now - now I have 23 stores on it - I recently had an issue with AliExpress & Tiffany from DSERS sorted it all out for me in minutes. Absolutely no question, the best drop-shipping app available. Second to non.

Thanks DSERS!!!

CBRpunk LTD
Reino Unido
About 1 year usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de novembro de 2024

Holly's service was fantastic, she resolved my problem quickly

Bom Galope
Brasil
Over 1 year usando a aplicação
Questão respondida por DSers 20 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

Just wanted to give a shout to vivian. Great customer service. She was kind, knowledgeable and super helpful. She answered all of my questions and provided the best solution. Thank you!

Anime Otaku
Estados Unidos
22 days usando a aplicação
Questão respondida por DSers 18 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de agosto de 2024

I was having difficulty with uploading products to my store and it being shown as sold out when I uploaded them, but when I reached out and spoke with Kristal she was able to help me and get what was wrong fixed right away. Very good service great customer support!

Exchange llc
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 26 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team