DSers‑AliExpress Dropshipping , 24 745 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
24 de agosto de 2023

Serein was super fast at solving my issue. It was really easy to understand the explanation given and also she was very patient.

MixiMax Store
Salvador
3 months usando a aplicação
Questão respondida por DSers 27 de agosto de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de maio de 2023

Neva was so thorough & helpful getting me through my first order! Great customer support!!

wandertravel
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 24 de maio de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Editado a 13 de junho de 2023

Great Service,
Thank you Lucy for your kind support and your fast response through the messenger app.

Amazing Team, they are ready any time to help, Thank you Serein!
Thank you again Lucy for your technical support.

Maven Moda
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 15 de maio de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de junho de 2023

Via was very helpful in making sure I knew the syncing was off snd that my order was fine despite it saying request declined. She was very pleasant and patient.

Kid's Corner
Estados Unidos
8 months usando a aplicação
Questão respondida por DSers 4 de junho de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de novembro de 2023

Isak is the best in conversation with customers

LELEPON
Alemanha
About 2 months usando a aplicação
Questão respondida por DSers 12 de novembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de maio de 2023

Selena really saved the day for me, very fast response and thorough with the issue and how to overcome the issue if it happens again in the future, Amazing!

Eggalicious
Austrália
7 months usando a aplicação
Questão respondida por DSers 14 de maio de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2023

Thank you Lena. You saved my day. I thought that i lost my client. Your guidance is amazing. Keep it up

Inkfinity Club
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 20 de agosto de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de maio de 2023

I had an excellent experience with the customer service team, a person named Ann. They were prompt and courteous in responding to my inquiries, and went above and beyond to ensure that my issue was resolved. The representative I spoke with was knowledgeable and provided clear instructions, making the process easy and stress-free. I appreciate the level of care and attention to detail that was demonstrated.

PetFrenzy
Suécia
4 months usando a aplicação
Questão respondida por DSers 7 de maio de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22 de novembro de 2023

Hola! estoy muy contento con la aplicación y me surgio una duda y con (Isak) la resolvimos de manera muy eficiente, me quede super conforme.
10 puntos de atención - 10 puntos de solución de problema.

Gracias !!

JUANHERR
Espanha
4 months usando a aplicação
Questão respondida por DSers 23 de novembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 de maio de 2023

Great support! Jenny has resolved our doubts in a while with quick answer and posting useful screenshots to show how to resolve our issue, Really appreciated.

The Stranger Store
Itália
6 months usando a aplicação
Questão respondida por DSers 2 de maio de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team