Avaliações (30 408)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
30 de agosto de 2024

Fast customer service response with a small issue. Nice to see a company with a quick response time to customers.

Dice Loot
Estados Unidos
7 months usando a aplicação
Questão respondida por DSers 1 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de agosto de 2024

Support is awesome. I has having so much difficulty in the beginning but they patiently walked me through what I was doing wrong (not DSers fault). Being newish to this, the support was great.

So far I love this app better than any other services out there.

Ariel Splash
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 21 de agosto de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

8 de novembro de 2024

Sandy was quickly, concise yet thorough!! I appreciate her answers that got right to the source of my questions and screenshots to direct me with no confusion. Sandy you are a credit to Dsers. Thanks.

KK FASHION PLACE
Estados Unidos
16 days usando a aplicação
Questão respondida por DSers 10 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de outubro de 2024

Super straightforward and easy to use. Customer service is great, Raphael helped me out quickly and made it easy to understand everything :)

LuxCove
Reino Unido
17 days usando a aplicação
Questão respondida por DSers 31 de outubro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de outubro de 2024

It was a very helpful experience. Every step clearly explained and the problem solved

Luckgens Stores
Reino Unido
7 months usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de setembro de 2024

Blanca was the best today, she quickly respond to my problem. I'm still learning and she was very patient and caring.

Simple Mondo
Austrália
5 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de novembro de 2024

Great experience using the app. I was serviced by Rfimp and he did an amazing job. 10/10 customer service.

Beallure
Canadá
3 months usando a aplicação
Questão respondida por DSers 3 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de agosto de 2024

I've been using DSer for a while now, and it has completely transformed the way I manage my dropshipping business. The app is incredibly user-friendly and efficient. But what truly sets DSer apart is their outstanding customer support. A huge shoutout to Jacinta for being exceptionally helpful and responsive.
She went above and beyond to assist me with my questions and made sure everything was running smoothly. I couldn't be happier with the service and support I’ve received. Thank you, Jacinta, and the entire DSer team!

Evora Plush
Reino Unido
About 2 months usando a aplicação
Questão respondida por DSers 27 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2024

I loved Olivia's help, she was very helpful and kind. Thank you

Aphrodisy
Brasil
8 months usando a aplicação
Questão respondida por DSers 17 de setembro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de novembro de 2024

Very happy with the customer service, Olivia went above and beyond to assist with our quest, besides being very friendly and attentive. 10 out of 10!

Unicorn Babies
Austrália
2 months usando a aplicação
Questão respondida por DSers 21 de novembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team