Avaliações (26 153)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de agosto de 2023

Serein and Cynthia helped me today, understanding some of the basics! thank you very much! I will look forward to contacting again if i require assistance!

ConsoleMaster.co.uk
Reino Unido
9 months usando a aplicação
Questão respondida por DSers 27 de agosto de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de agosto de 2023

One of the best quick, easy and detailed services was provided by "Isak". It was really wonderful and comfortable to deal with. I am very satisfied.

FriendlyBeastss
Reino Unido
6 months usando a aplicação
Questão respondida por DSers 13 de agosto de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11 de novembro de 2023

Amity was a great help and got me straightened out quickly! Great tool for shopify!

Preston Peak
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 13 de novembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de setembro de 2023

Hallo, Arwen helped me very quick and uncomplicated. Many thanks for your super support. Best regards,
Jens

Monsoni
Alemanha
8 months usando a aplicação
Questão respondida por DSers 25 de setembro de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de dezembro de 2023

Parabéns pelo atendimento, muito atencioso disponivel a busca soluções, dedicado até ultimo momento, mostrando interesse em resolver.
Estou extremamente satisfelito.

Souce Store
Brasil
9 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de julho de 2023

App is very streamlined and top notch customer support. Wendy was onit, very fast replies and got help immediately.

Really well made and great customer experience.

GoodYouCo
Reino Unido
9 months usando a aplicação
Questão respondida por DSers 9 de julho de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 de fevereiro de 2024

Servicio de atención muy atento y eficaz. Muy agradecido con Rafael.

Scythe Guitars
Alemanha
About 2 months usando a aplicação
Questão respondida por DSers 22 de fevereiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

12 de agosto de 2023

Sandy quickly and helpfully gave me all the info i needed to help me get my first sale donefffffffffffffffffffffff

Enhanced Homes
Reino Unido
4 months usando a aplicação
Questão respondida por DSers 13 de agosto de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de outubro de 2023

App never works properly, always issue.
At least three times a week, you get hit with store connection issue where you can not fulfill the orders.
Support does not comprehend english most of the times.
You ask for something that and you get a
Response for something that is completely for a different
Subject. Most people use it because they made a mistake and choose this app first, it's not easy to move your work from one garbage app to other. I have a lot of orders that need to be fulfilled for Halloween now, and I could not fulfill the orders because of it. It actually not first time that their poor actions have caused financial damage.

My Store
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 17 de outubro de 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

Editado a 19 de setembro de 2023

Edit of a previous review: they've finally fixed the issues! Thanks 5/5

Luna Joyeria
França
7 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2023

Hi there
Thank you so much for taking time to write this feedback to us, we appreciate your honesty.

We are sorry that our latest update may have caused some issues, and we are working hard to make sure that everything gets solved. We will take this opportunity to keep on improving to ensure that this doesn't happen again.

Please feel free to contact our customer service team for any updates on your situation, or additional questions you may have.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team