Avaliações (26 024)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
28 de outubro de 2023

I've been dealing with an issue for about a month now and I've had zero luck with all of the workers with the company so far. They have all given me the run around or not understood my problem. Until Nephele! They helped me exactly how I needed to be helped and it did not take 3+ hours like the many times I had been sitting on the chat so for that I say THANK YOU, NEPHELE! You saved my sanity and my business. I was about to get rid of ALI and the dropshipping game all together because all of my orders were going wrong. The system ALI has is horrible and I still might change it but at least I understand that I have to pay for twice I think. I'm still slightly confused but at least my customers are receiving their items. Nephele should get a raise because they know how to do their job.

Poison Apple Clothes
Estados Unidos
6 months usando a aplicação
Questão respondida por DSers 29 de outubro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 de novembro de 2023

Thank you so much for your excellent service, Sandy! I really appreciate your patience and help mapping my product.

DerolPop
Austrália
3 months usando a aplicação
Questão respondida por DSers 12 de novembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 de setembro de 2023

Olivia was nice responded fast and was very helpful and nice and patent with me and she also walked me through step by step, she also made shore that I did everything right.

KieDri's
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por DSers 26 de setembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de abril de 2021

my experience is good so far, just started using app, I had an issue with mapping. Meena was very helpful, friendly and worked very fast to map products for me. Now I can fulfill my orders with a just a click of a button. I hope the App continues to work well, its a huge time and money saver.

Easy Squeeze Mop
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por DSers 5 de abril de 2021

Hi Easy Squeeze Mop,

We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de novembro de 2023

Good!

Aromic Flame
Polónia
About 2 months usando a aplicação
Questão respondida por DSers 19 de novembro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Editado a 2 de maio de 2022

Myra Gostei muito do suporte resolveu meu problema. atendentes super atenciosos , gosto muito do app e suas funcionalidades

Ofertas da Hora !!
Brasil
Over 2 years usando a aplicação
Questão respondida por DSers 9 de dezembro de 2020

Hi Ofertas da Hora !!,

Thank you so much for your review of our app and customer service. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de março de 2021

Before I used Oberlo, but a year ago I switched to this application. The benefits are brutal, and customer service is fast and effective. What I like the most about Dser is the integration with Aliexpress, and above all the ability to place all orders at the same time. I think they will have a great future, since they care about improving and do what their community needs.

Learn Toys
Espanha
Over 2 years usando a aplicação
Questão respondida por DSers 15 de março de 2021

Hi Learn Toys,

We are incredibly grateful that you took the time out to leave us a 5-Star review about our app and customer service. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't be hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de outubro de 2023

Wendy is a very helpful person and quick to respond. and solve my problem. Thank you wendy!

Dsmarties
França
About 1 year usando a aplicação
Questão respondida por DSers 6 de outubro de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 de novembro de 2019

Great app. Very useful, saves time and mapping is easy and simple. Waiting for DSers pro to be open to public.

Majorbuys
Malásia
Over 2 years usando a aplicação
Editado a 24 de fevereiro de 2023

Krystal helped me a lot.
In the simplest things, he had more patience to help me.
I am very happy with Krystal's help.
Very gratefully!
Really appreciate it.

Lumière
Brasil
Over 2 years usando a aplicação
Questão respondida por DSers 8 de novembro de 2021

Hi Lumière,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team