Avaliações (30 417)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
15 de novembro de 2024

Helped me navigate through a stressful experience, instant replies almost as well. Selena was great! Much appreciated

Enchanted Toys
Reino Unido
26 days usando a aplicação
Questão respondida por DSers 17 de novembro de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de agosto de 2024

I was having difficulty with uploading products to my store and it being shown as sold out when I uploaded them, but when I reached out and spoke with Kristal she was able to help me and get what was wrong fixed right away. Very good service great customer support!

Exchange llc
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 26 de agosto de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de setembro de 2024

I wanted to take a moment to express my sincere gratitude to Krystal for her exceptional assistance with my order issue in DSERS. She was not only incredibly polite but also highly efficient in resolving my problem. Her professionalism and dedication to customer service made a potentially stressful situation much easier to manage. Thank you, Krystal, for your outstanding support!

CandyPet
França
About 2 months usando a aplicação
Questão respondida por DSers 4 de setembro de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 de outubro de 2024

Raphael helped me through syncing inventory stock from aliexpress to Shopify with ease.

Rosenbergs Pet Supplies
Reino Unido
3 months usando a aplicação
Questão respondida por DSers 30 de outubro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de setembro de 2024

Great application and very responsive customer service. Thanks to Lucy for her work and for bringing me her solutions quickly.

IZEAU
França
7 months usando a aplicação
Questão respondida por DSers 10 de outubro de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de setembro de 2024

Just wanted to give a shout to vivian. Great customer service. She was kind, knowledgeable and super helpful. She answered all of my questions and provided the best solution. Thank you!

Anime Otaku
Estados Unidos
22 days usando a aplicação
Questão respondida por DSers 18 de setembro de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de novembro de 2024

Raphael was super fast support and helped me resolve my question within 20 minutes. Appreciate the speed

Kavelen
Estados Unidos
29 days usando a aplicação
Questão respondida por DSers 12 de novembro de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de agosto de 2024

I use DSers for 9 months,best app for dropshipping
Had a problem with sync one of my order on Aliexpress,started a live chat on Messenger with the most professional person seen for a long time,Chloe is her name,if you ever need help,hope you will chat with her,100% will hepl.

Aproape Perfect Online
Roménia
9 months usando a aplicação
Questão respondida por DSers 11 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de outubro de 2024

I had an outstanding experience with Dsers' customer support. A big thank you to Zico for the quick and efficient help! He solved my issue in no time and was very professional. Truly a top-notch service!

AmiCanine
Bélgica
20 days usando a aplicação
Questão respondida por DSers 27 de outubro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de novembro de 2024

Selena was very helpful, it was my first order and she guided me well to fulfil my order although she was very kind and supportive. thank you Selena, Much appreciated.

LikeLeey
Canadá
29 days usando a aplicação
Questão respondida por DSers 17 de novembro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team