DSers‑AliExpress Dropshipping

I had some issues with my pushed products in my store and was helped by a sweetheart called Rin. He came to my rescue and solved the issue in no time. Thank you Rin.

i love RITA she was amazing with me i have dyslexia so it kinda hard for me to understand by only reading it i am a hands on she help me through it with care and understanding i could give rita 1000 stars

I had an issue with my account but i was able to get it resolved speedily and with the most professional and kind service.

Thank you so much for the help you gave me when I needed it.

Review for Sandy

I am incredibly grateful for Sandy's outstanding support with Shopify. Her patience, cooperation, and wonderful personality have made a significant difference in my experience. Sandy is truly an amazing and collaborative person, and I appreciate all her hard work and dedication.

Thank you, Sandy, for being such a fantastic help!

Great support provided by Sandy! She saved my day! Thank you so much Sandy! :)

I just wanted to give a huge shoutout to Sandy for helping me set up all my fulfillment options! She patiently answered all my questions and guided me through the process with so much care. Sandy is truly a gem for the DSers team!

Exceptional Support Beyond Expectations

I recently had the pleasure of working with Wendy from DSers support, and I cannot praise her enough. Over the years, I've been part of countless support sessions, but Wendy's assistance stands head and shoulders above the rest.

From the moment we connected, Wendy was the epitome of professionalism and expertise. I was struggling to add variants from a second supplier to one of my Shopify products, and instead of just giving me instructions, Wendy went the extra mile—actually, several extra miles. She spent two full hours with me, ensuring that every aspect of my issue was resolved.

What really blew me away was her approach: not only did she guide me through the process, but she also created personalized videos showing exactly what I needed to do. And when the first option didn't pan out as planned, she quickly pivoted and provided another solution, again accompanied by a video tutorial. Her deep knowledge of the application, coupled with her quick thinking and resourcefulness, made a potentially stressful situation smooth and manageable.

Wendy was incredibly patient, articulate, and understanding throughout the entire process. She took the time to ensure I fully understood every step, never rushing me or glossing over details. Her dedication to setting me up for success was evident in everything she did.

In all my years of seeking tech support, I've never encountered someone as knowledgeable, kind, and thorough as Wendy. She turned what could have been a frustrating experience into one of the most positive and empowering support sessions I've ever had. DSers is incredibly fortunate to have her on their team, and I hope they recognize just how exceptional she is.

If you're looking for a top-notch support experience, ask for Wendy. She's truly one of a kind!

Thank you so much Aimee!
You quickly understood my problem and resolved it.
take care

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to LUNA, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!