DSers‑AliExpress Dropshipping , 25 268 avaliações

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
16 de agosto de 2023

Sylvia was super helpful and patient while I was experiencing trouble with Tracking settings. thanks

Ubenio
Canadá
10 months usando a aplicação
Questão respondida por DSers 18 de agosto de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de outubro de 2023

Je viens de terminer une discussion avec Emma concernant un problème que j'ai rencontré lors du passage de ma commande. Elle a été très sympathique, a répondu et résolu le problème rapidement. De plus, elle a pris le temps de me montrer comment je pourrais procéder à l'avenir, sur ma demande, pour éviter que cela se reproduise. Ce n'est pas la première fois que je contacte le service client ; ils répondent vite et l'équipe offre un excellent support.

BBChoupette
Canadá
5 months usando a aplicação
Questão respondida por DSers 28 de outubro de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de junho de 2023

Bruna helped solve my "user error" issue very quickly for my first order fulfillment! Very happy with the communication!

Lux Heels
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 5 de junho de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2023

Isak was a great help at sorting my issue. He was quick to respond and gave me away to prevent this from happening again! Amazing service and I would highly recommend!!

PAIN AWAY SOLUTION
Reino Unido
About 1 month usando a aplicação
Questão respondida por DSers 13 de setembro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de maio de 2023

Thanks to Chris for his speed and service. He was kind and reassuring! Fast, kind, and helpful! Many thanks again!

Alltravel
França
9 months usando a aplicação
Questão respondida por DSers 30 de maio de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de novembro de 2023

Quero expressar minha profunda gratidão à Zoe pela incrível assistência que me proporcionou com o meu pedido na Dsers. Enfrentei dificuldades, mas graças à pronta e eficiente ajuda da Zoe, tudo foi resolvido. Muito obrigado pela sua atenção e suporte excepcionais!"

Burners Store
Brasil
7 months usando a aplicação
Questão respondida por DSers 14 de novembro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de junho de 2023

I thought I was having a sign in issue but come to find out I was trying to enter DSERS outside of my Shopify account so I got help from Bruna who answered my plea for help immediately and that’s how I found out I was not in my Shopify DSERS account. Thank you so much for your quick response Bruna and helping fix my error!!

Mindy’s Bitz & Pieces
Estados Unidos
19 days usando a aplicação
Questão respondida por DSers 11 de junho de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de julho de 2023

I had an issue this morning with connecting my correct Ali Express account and Echo quickly resolved my issue :) I was very pleased! Thank you for your help, really appreciate it.

mini bubba
Reino Unido
4 months usando a aplicação
Questão respondida por DSers 25 de julho de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de janeiro de 2024

Merci beaucoup Cynthia pour votre aide et votre accompagnement, vous êtes restés avec moi presque 3h pour m’aider à résoudre mon problème, avec une grande écoute !
Je vous la recommande fortement si vous avez un soucis !

Astroglow
França
27 days usando a aplicação
Questão respondida por DSers 24 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de junho de 2023

Fast and effective service. They solved my problem in a short time. Thank you so much Cynthia for your help!!

Virtual Megazi
Brasil
9 months usando a aplicação
Questão respondida por DSers 27 de junho de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team