Avaliações (26 467)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
20 de agosto de 2023

Thanks Jenny from DSers. Very responsive and super helpful
Hope to get great experience with your app

Greeny Home
Vietname
4 months usando a aplicação
Questão respondida por DSers 21 de agosto de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de agosto de 2023

Sylvia provided exceptional assistance in resolving a service-related issue. Her prompt response, clear communication, and effective problem-solving skills were truly commendable and greatly appreciated. A valuable asset to the support team.

dressynora
Jordânia
11 months usando a aplicação
Questão respondida por DSers 21 de agosto de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 de outubro de 2023

This is a great platform for e commerce, they make everything so smooth and easy, from moving your products to your store, to fulfilling your orders, so great...
The customer service(Cynthia) is top notch, so fast in response and she has a lot patience and explains everything smoothly...AM VERY SATISFIED WITH YOUR ASSISTANCE CYNTHIA, YOU DESERVE A PROMOTION AND A GIFT...

OTULUXE™
Estados Unidos
About 2 months usando a aplicação
Questão respondida por DSers 9 de outubro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de janeiro de 2024

Excelente atendimento.
Resolveu o meu problema imediatamente, com precisão.
Mesmo eu não tendo conhecimento, foi fácil de entender as explicações.
Sanou todas a minhas dúvidas.
Holly muito obrigado

Meus Trekos
Brasil
5 months usando a aplicação
Questão respondida por DSers 17 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de agosto de 2023

I had some questions about the app and Spike was there to offer me a great service and very quick response!

DogBoxDeals
Reino Unido
5 months usando a aplicação
Questão respondida por DSers 31 de agosto de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 de agosto de 2023

I am happy to say that Holly was excellent in helping me to navigate through some issues with connecting Dsers and AliExpress. She was very patient and helpful.

Christie Lynn's Boutique
Estados Unidos
4 months usando a aplicação
Questão respondida por DSers 15 de agosto de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de agosto de 2023

I had a great customer service experience using Dsers! Isak was a lifesaver when I accidentally deleted my app data. His technical expertise and patient guidance helped me swiftly restore everything. making a potentially stressful situation remarkably smooth. Kudos to Isak for outstanding service!

silk & shimmer
Canadá
3 months usando a aplicação
Questão respondida por DSers 31 de agosto de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de julho de 2023

They answer quick and theyre always ready to help us, solving every problem. And realy kind too. Thanks a lot

Varanda do Guto
Brasil
3 months usando a aplicação
Questão respondida por DSers 23 de julho de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de agosto de 2023

Excellent customer service from Alice!! He helped clarify many questions I had regarding about the shipping information thank you very much!

Stems Trends
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 25 de agosto de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de outubro de 2023

amazing service, they reply very fast and are very respectful and helpful, one of the best apps out there

Anime Steals
Israel
2 months usando a aplicação
Questão respondida por DSers 29 de outubro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team