Avaliações (26 829)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
28 de outubro de 2023

Faced with the problem of replacing stores, but wrote to support within one minute I was answered, quickly resolved the situation, and explained many issues. Special thanks to the manager Lucy!

SIPOSUTY
Polónia
2 months usando a aplicação
Questão respondida por DSers 30 de outubro de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Editado a 14 de dezembro de 2023

10/10 pour le service client qui est très réactif.

Uptade : J'ai de nouveau contacté le service client pour un problème de syncronisation. Irene m'a aidé très rapidement. En quelques minutes elle m'a apporté une solution.

Je recommande !

maison milkshake
Bélgica
12 months usando a aplicação
Questão respondida por DSers 5 de dezembro de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de novembro de 2023

Serein was great help! sorted out things very quickly and was very communicative.

Gembunny
Reino Unido
9 months usando a aplicação
Questão respondida por DSers 5 de novembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de setembro de 2023

Arwen IS REALLY HELPFUL AND ALWAYS WILLING TO HELP AND GUIDE YOU THROUGH THINGS TO GET THINGS DONE

AK Trends
África do Sul
3 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de novembro de 2023

Very friendly customer support. Responded very quickly and solved my problem instantly. Shout out Wendy!

BelaBoho
Brasil
5 months usando a aplicação
Questão respondida por DSers 19 de novembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31 de julho de 2023

DSers is such great service and with amazing support team! Use the chat to help with any issues you have and they help you in seconds.

2estacoes
Brasil
9 months usando a aplicação
Questão respondida por DSers 1 de agosto de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 de setembro de 2023

I had outstanding help from Jenny to resolve a syncing issue between DSers and AliExpress. Her expertise and dedication were truly commendable. Thanks to her assistance, my order syncing hiccup was quickly resolved. Jenny's exceptional support left me thoroughly impressed, and I'm grateful for her help!

The Klapkee Store
Reino Unido
9 months usando a aplicação
Questão respondida por DSers 18 de setembro de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de setembro de 2023

I had a problem with the account setup, the live support was quick and solved my problem within a few minutes
I am very pleased

Emiliashine
Áustria
3 months usando a aplicação
Questão respondida por DSers 24 de setembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2023

Via is an amazing customer service. Very kind with a lot of patience, couldn't recommend enough! Thank you

Be Friend The Kitty
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 13 de setembro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

20 de dezembro de 2023

Thank you very much for the excellent service Sylvia, gratitude!

DELREYOFERTAS
Brasil
7 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team