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Thank you Chrissy for your great support and providing solid instructions to help me resolve my issue with DSer products showing "sold out" on my shopify store front end.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a problem ensuring that my Ali Express account was linked to Dsers and the agent was very professional and helpful. Thank you for the excellent service.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Super and trustfull instant online help chat - that solved a problem that had been a growing pain. Shopify did not know what to do. But DSers did! Instant reply and help.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Never have I had better a better customer support experience than with Dsers. They are fast, they are efficient, they are problem-solvers. I had the honor of speaking to Vivian, who was quick and efficient in resolving my issues. What a wonderful person Ive come across, and what a wonderful software is this. Thank you Dsers.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The service was good and resolved my issue.
The same agent also helpped with a mapping issue that I had and resolved this problem too.
Excellent service.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Isak was very patient and helpful with my issue today. He was able to guide me through the process and gave me some very helpful tips. I really appreciate all the help he provided to me. Very professional and courteous!!!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I love the customer care of Dsers but Colleen has made it incredible! very helpful and replying quickly, knowledgable and does very well :) you'd be lucky if colleen is your support agent :)
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The customer service is fast and efficient. Sans was very helpful and resolved my issue. Look forward to doing more business with/through DSers-AliExpress Dropshipping.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had a quick question, so I jumped on Messenger for the live chat support, the representactive who helped me did an excellent and professional job with ansering my questions about some of the features of their pricing plans, which I think their small limitation of multiple platforms on the advance and pro plans takes a few of points off Dsers overall score. But their Messenger chat support was great. 5-stars to the representactive who helped me.
Today Colleen helped me in answering my question! He was very helpful and sloved my issue real quick! Love this support!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team