Avaliações (26 868)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
4 de dezembro de 2023

The customer service I got from Alicia was absolutely amazing. She answered all my questions completely and I left our interaction with no more questions or concerns and 100% clarity. She helped me out tremendously. Thanks, Alicia.

My Store
Estados Unidos
9 days usando a aplicação
Questão respondida por DSers 5 de dezembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de agosto de 2023

SUPPORT is great lucas was very helpful and very fast with response
they were helping with pic or screen shoots

TokyoThreads
Jordânia
7 months usando a aplicação
Questão respondida por DSers 27 de agosto de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de agosto de 2023

Wendy is great, helped resolve the problem with order fulfillment. Also explained the root case of the issue. Really appreciate her help

Shoppywiz
Estados Unidos
3 months usando a aplicação
Questão respondida por DSers 13 de agosto de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de novembro de 2023

I had some miscommunication between aliexpress and Dsers, however Isla in customer support has been absolutely amazing, very patient and informative and solved my problem. I am extremely happy with her customer service

Decorzone
Reino Unido
21 days usando a aplicação
Questão respondida por DSers 12 de novembro de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de setembro de 2023

Mia gave me a great assistance, answered me as fast as i called. Im glad to have a nice support to help us. Good job and thank you!!

La Casa Masculina
Brasil
3 months usando a aplicação
Questão respondida por DSers 13 de setembro de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 de agosto de 2023

Cynthia was professional and responsive, taking the time to investigate and help me launch my orders on Dsers.

Belly Bloom
França
8 months usando a aplicação
Questão respondida por DSers 2 de agosto de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de setembro de 2023

Una was really helpful and patient. Made sure everything was working and showed me how and where to find everything. thank you so much

Mushroom Rain Sleepsoother
Estados Unidos
25 days usando a aplicação
Questão respondida por DSers 5 de setembro de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

12 de agosto de 2023

I recently had the pleasure of experiencing exceptional attendance from Zoe, and I must say that I was thoroughly impressed. The level of commitment and dedication displayed was truly remarkable, and it made a significant difference in my overall experience.

musty store
Nigéria
4 months usando a aplicação
Questão respondida por DSers 15 de agosto de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de dezembro de 2023

Adele gave me the best service to solve my problem !!!!!!

Pan's shop
Austrália
3 months usando a aplicação
Questão respondida por DSers 3 de janeiro de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de novembro de 2023

As an absolutely new user I had some problems with understanding the settings in my Dsers account, very thankful to Selena for clearing up details for me!

Polar Petz
Cazaquistão
About 2 months usando a aplicação
Questão respondida por DSers 23 de novembro de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team