Avaliações (30 337)

Avaliação geral
5
Pontuação por nível de classificação
  • 98% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de abril de 2024

I am impressed by the patience an d the super support. Raphael solved several problems for me and I am very greatful. Very helpful and friemdly!

JASMIN by Beautylino
Alemanha
3 months usando a aplicação
Questão respondida por DSers 6 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de janeiro de 2024

Alice was very helpful with the support. Respons were quick and efficient! Definitively 5 stars

SnugShawl
Irlanda
6 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de dezembro de 2023

Great service. Love the way lsla helped me to clear my doubt. Thanks to lsla and dsers team.

Portalbuddies
Austrália
3 months usando a aplicação
Questão respondida por DSers 17 de dezembro de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 de janeiro de 2024

I really appreciated the speed and welcome of your colleague Alicia, who solved my problem in record time.

Teddy's
Bélgica
About 2 months usando a aplicação
Questão respondida por DSers 28 de janeiro de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de dezembro de 2023

Sandy did an amazing job! She really helped me understand how to navigate the site and helped me process my first order to my first customer! THANK YOU SANDYY <3

Home Goods Oasis
Estados Unidos
7 days usando a aplicação
Questão respondida por DSers 5 de dezembro de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de janeiro de 2024

At first glance, a good application, but the main problem is that for my Shopify store they do not display delivery dates for customers on the checkout! I wrote about this problem to all support, but no one could do anything, it’s a shame, but I think this is a serious reason to stop working with Dsers

FemmeFitHub
Estados Unidos
2 months usando a aplicação
Questão respondida por DSers 15 de janeiro de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

9 de fevereiro de 2024

hi customer support center person "Adele" was very helpful for us as they complete guide us about full fillment of orders from scratch . really appreciated.
good work

AFC INTERNATIONAL FZ-LLC
Emirados Árabes Unidos
4 months usando a aplicação
Questão respondida por DSers 11 de fevereiro de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de novembro de 2024

Great customer service. Zico was particularly helpful! Instant responses and logged into my system to fix an error for me.

Woofasa
Reino Unido
21 days usando a aplicação
Questão respondida por DSers 21 de novembro de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de março de 2024

Thank you Lily for your help. Lily guided me to correctly place orders and she showed me hot to activate unmapped orders. thanks!

Yaloni
Bélgica
4 months usando a aplicação
Questão respondida por DSers 13 de março de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 de janeiro de 2024

Isak is special!!! :) very good. thank you, im soo happy

ALMA Fashion
Brasil
About 2 years usando a aplicação
Questão respondida por DSers 30 de janeiro de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team